Bay Ridge Subaru - Service Center

Easy and comprehensive. Everyone was very helpful and very nice, as always. Whether I have a real problem or, in this case, an inspection and oil change, they treat their customers well. very nice, as always. Whether I have a real problem or, in this case, an inspection and oil change, they treat their customers well. More

All went well, except I waited over 1.5 hours when I was told 45 mins, and it was only an oil change. I was late to work. The work I'm sure was done well and everyone was kind. I was just a little upset tha told 45 mins, and it was only an oil change. I was late to work. The work I'm sure was done well and everyone was kind. I was just a little upset that I was told 45 mins and it was double that. I would have easily made other arrangements prior if I knew it wasn't going to be 45 mins. More

Second Time within a few weeks with Kayla as service representative and she didn’t update me unless I keep pushing and asking what is going on with the car. This last visit I spent 2 hours there on a 10 representative and she didn’t update me unless I keep pushing and asking what is going on with the car. This last visit I spent 2 hours there on a 10 minute inspection. Really disappointed. And the inspection sticker wasn’t properly cleaned off the window. More

Friendly service and very responsive in all aspects. The waiting area is very clean and neat, I would be very comfortable to stay there while waiting the service being completed. waiting area is very clean and neat, I would be very comfortable to stay there while waiting the service being completed. More

Staff were professional and they took care of the issues quickly. I was told it would take 3 hours, in fact it took a hour. quickly. I was told it would take 3 hours, in fact it took a hour. More

Small town experience as opposed to the big city rush, good vibe at this dealership, Appointment was fast and efficient, Mark in the service department state available and in touch with updates as the veh good vibe at this dealership, Appointment was fast and efficient, Mark in the service department state available and in touch with updates as the vehicle service progressed. More

Staff was professional and courteous. Sabina checked me in, sent me her cell number in case I needed to contact her, and came for me as soon as my car was ready. in, sent me her cell number in case I needed to contact her, and came for me as soon as my car was ready. More

The staff is always courteous and helpful. Keep up the good work. I feel I'm in good hands. I feel safe when I;m at Subaru. good work. I feel I'm in good hands. I feel safe when I;m at Subaru. More

The service and staff always treat me and my wife excellent. Never had a problem making an Appointment and usually out less than two hours . Highly recommended getting your vehicle serviced there . excellent. Never had a problem making an Appointment and usually out less than two hours . Highly recommended getting your vehicle serviced there . More

I sat in the waiting room for 4 hours for a "waiting" appointment and the diagnosis was that there was nothing wrong with my car. appointment and the diagnosis was that there was nothing wrong with my car. More