2,318 Reviews of Bay Ridge Subaru - Service Center
They are reliable and always there to help us. They comminicate well and answer questions when asked and explain procedures.General satisfaction after Subaru car repair. comminicate well and answer questions when asked and explain procedures.General satisfaction after Subaru car repair. More
I was very happy with the service and the staff could not have been nicer very polite and they even gave me a ride back to my office with a super nice driver thank you have been nicer very polite and they even gave me a ride back to my office with a super nice driver thank you More
Brought car in for 1st service ever, plus the NYS inspection. I thought it would take a while so took a long walk, but to my pleasant surprise car was ready very quickly. I dealt with Kayla who wa inspection. I thought it would take a while so took a long walk, but to my pleasant surprise car was ready very quickly. I dealt with Kayla who was exceedingly pleasant, considerate and very helpful. I've never had a Subaru before this car, and I am happy I can go to the dealer for good service. More
Kayla at reception, was very helpful , knowledgeable and informative. Dave, the technician, was also very helpful and thorough with explaining some technical issues I was having informative. Dave, the technician, was also very helpful and thorough with explaining some technical issues I was having More
Bay Ridge Subaru has been my service center for four models over 20 years. I'm my experience they've always provided respectful and responsible customer service. I can't comment on the economics as I ha models over 20 years. I'm my experience they've always provided respectful and responsible customer service. I can't comment on the economics as I have not done deep comparisons. My preference is to have Subaru trained technicians working on my car. The renovated waiting lounge is a plus with comfortable seating, big windows, clean restrooms, numerous power outlets for many people to charge their devices, strong wifi and complimentary water and coffee/ tea bar. Fyi Dept. staff on this page needs to be updated. More
The service Dept rose to the occasion when my battery failed they lead by Mark quickly got my vehicle into their facility where the battery was replaced on a 2020 forester failed they lead by Mark quickly got my vehicle into their facility where the battery was replaced on a 2020 forester More
The team at Bay Ridge Subaru always friendly, helpful and courteous. They always take care of you like your part of the family. You can always trust them to take car of your Subaru. courteous. They always take care of you like your part of the family. You can always trust them to take car of your Subaru. More
This is a fantastic operation. They are always efficient and helpful. They never take long and they do really great work. I have never questioned a single recommendation. and helpful. They never take long and they do really great work. I have never questioned a single recommendation. More
Prompt, work matched estimate, and the waiting area is comfortable. The staff communicates the entire time and took great care of my car. Thanks so much! comfortable. The staff communicates the entire time and took great care of my car. Thanks so much! More
I wanted to have some accessories installed, and the service center where I bought my car wanted to charge an outrageous amount of money to install. I’m a tech, and I read every install guide before I d service center where I bought my car wanted to charge an outrageous amount of money to install. I’m a tech, and I read every install guide before I do anything. Bay Ridge Subaru gave me a realistic estimate right before the install, and they made me not only less jittery for dealing with the other guy, but want to have them help me in the future. Thanks!! I came back a week later and Marc helped me with the same level of expertise as Kayla did. Awesome! More