Bay Ridge Subaru - Service Center

Wonderful! It really was!! Was told my service would be completed in an hour, but I was on my way in 20 minutes. The waiting room is comfortable and clean with proper social distancing. Everyone was courte completed in an hour, but I was on my way in 20 minutes. The waiting room is comfortable and clean with proper social distancing. Everyone was courteous and polite and I felt appreciated as a customer. How can this be topped? My oil changes are free!! More

Always timely and friendly! Waiting area clean and well appointed. Repair team keeps me informed. I love the text updates as well. Overall, superb service! appointed. Repair team keeps me informed. I love the text updates as well. Overall, superb service! More

Service was fine but the communication about the problem and the repair scheduling could have been better. Please concentrate on better follow up and clear explanations. and the repair scheduling could have been better. Please concentrate on better follow up and clear explanations. More

It was a friendly environment and Gerald Wactor made the process very smooth. I appreciate his professionalism and friendly attitude. Big thanks to Frank for handing me my car!! process very smooth. I appreciate his professionalism and friendly attitude. Big thanks to Frank for handing me my car!! More

Service is fast, all staff are welcoming and friendly. They use sanitation measures and work quickly. My car was finished before I could complete my planned shopping 3 blocks away! They use sanitation measures and work quickly. My car was finished before I could complete my planned shopping 3 blocks away! More

Bay Ridge Subaru....Always like family...friendly, courteous, very knowledgeable & eager to go the extra mile to make you smile🙂! Who would want to go anywhere else to keep our "babies"(cars) happy? courteous, very knowledgeable & eager to go the extra mile to make you smile🙂! Who would want to go anywhere else to keep our "babies"(cars) happy? More

The dealership was clean, communicative, and even faster than they said they would be with my repairs. Every team member I interacted with was kind and courteous. Thanks for making routine car service easy than they said they would be with my repairs. Every team member I interacted with was kind and courteous. Thanks for making routine car service easy during the pandemic! More

Really, really good. So professional and organized. I normally hate filling out this sort of survey, but this time I really have to. I am very pleased. normally hate filling out this sort of survey, but this time I really have to. I am very pleased. More

Such great service. Taken right away. Clean service waiting area. Mark was very professional and Dave did a great job. Special thanks to Corey for helping us out waiting area. Mark was very professional and Dave did a great job. Special thanks to Corey for helping us out More

You have your systems down! From the thorough and detailed initial sales call to the valet (plastic to protect my interiors, even well-dressed!) to the check-in (professional, prepared, courteous, te detailed initial sales call to the valet (plastic to protect my interiors, even well-dressed!) to the check-in (professional, prepared, courteous, tech-enabled - all on an ipad) and follow-through (text message alert when car was ready for pickup)- thank you! I was very pleasantly surprised. More