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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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September 29, 2020

Service is always quick. They are honest and never try to get me to do work that is not needed. Very honest and professional staff. More

by TEDALDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Sep 30, 2020 -

Bay Ridge Subaru responded

TEDALDI, thank you for your trust and positive feedback. It is always wonderful to hear how professional and efficient our team handles each individual concern. Best- Tom Ruggiero, Dealer Principal

September 28, 2020

Very helpful, accommodating & speedy! I very much appreciate the text reminders. I arrived for an inspection & had hit a pot hole on the way that was so big that it bent both rims on the right side. More

by ISAKTINER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Stephanie Dirani, Kayla Rodriguez, Sabina Triunfel
Sep 28, 2020 -

Bay Ridge Subaru responded

Thank your for your recent service visit and confidence in us. It has been our pleasure to serve you hear that Andrea took such care in addressing all of your concerns. Best- Tom Ruggiero, Dealer Principal

September 28, 2020

Very helpful and open about what they were doing. Done in a timely manner Waiting area was nice and the staff was very friendly. Thanks More

by RJBARELLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Sep 28, 2020 -

Bay Ridge Subaru responded

Thank you for the perfect rating! It's so great to hear that your visit was timely and comfortable. We hope to see you again soon. Sincerely- Tom Ruggiero, Dealer Principal

September 28, 2020

Pleasantly attentive to getting the job done right. Estimated time was off and finished faster then expected. Vehicle was waiting for me it was ready so quick. More

by MLU71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Sep 28, 2020 -

Bay Ridge Subaru responded

Thanks for the 5-Star Rating and for your business. It's fantastic to hear of such efficiency from our team as we work extremely hard to make each experience a pleasant one. Warm Regards- Tom Ruggiero, Dealer Principal

September 28, 2020

Great staff to work with. They made it comfortable and easy to leave my car for recall service. Sabina was professional and very personable, she kept me informed immediately on all steps until my car was More

by CLEENA622
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Sep 29, 2020 -

Bay Ridge Subaru responded

CLEENA622, your opinion means so much to us and it's great to hear that Sabina made your experience a pleasant one. Thanks for the 5-Star rating and for choosing Bay Ridge Subaru to handle your vehicle's recall needs. Sincerely, Tom Ruggierp, Dealer Principal

September 25, 2020

Service was smooth, options and costs discussed beforehand. Sabina kept me up to date during the day a out what was being done and when to expect it to be finished. Sehe was super helpful and to More

by KBEVILAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Sep 25, 2020 -

Bay Ridge Subaru responded

It's always fantastic to hear such great things about Sabina, as she is truly an important member of our team. We can't thank you enough for your business and kind words. We hope to see you again soon! Best, Tom Ruggiero, Dealer Principal

September 25, 2020

Took great car of my mom's Forester during warranty service. Sabina, as I requested, kept me informed throughout the process. Great experience, will definitely be coming back! More

by ANDOG81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Sep 25, 2020 -

Bay Ridge Subaru responded

Thank you for your recent service visit and for the positive feedback. We're happy to hear that Sabina kept you up to date on your work order and the overall process proved to be an easy one. We welcome the opportunity to handle your future Forester service needs. Sincerely, Tom Ruggiero, Dealer Principal

September 24, 2020

great customer services. great reminder set ups. prompt response. service time frame are reasonable. excellent waiting area. clear instructions from the technicians. I would definitely recommended friends. More

by WANNA1718
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Sep 24, 2020 -

Bay Ridge Subaru responded

Thank you for the positive feedback and for trusting Bay Ridge Subaru with your service needs. We welcome the opportunity to service your vehicle again soon. Sincerely, Tom Ruggiero, Dealer Principal

September 24, 2020

Always have had a friendly, efficient experience at Bay Ridge Subaru for car services. Everything is very easy and I'm always provided options and good communication. More

by Vl84
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Stephanie Dirani, Kayla Rodriguez, Sabina Triunfel
Sep 24, 2020 -

Bay Ridge Subaru responded

Thank you for the 5-Star Rating! We're elated that your recent visit with us was a fantastic one. Should you need anything further, we're just a phone call away. Safe Travels! Tom Ruggiero, Dealer Principal

September 24, 2020

Customer service was horrible. I could never get in touch with the service adviser. I had to take my car some else do to the fact I was getting a different price every day. I will never take my car there aga More

by FALEXIS25
Recommend Dealer
No
Employees Worked With
Kayla Rodriguez
Sep 30, 2020 -

Bay Ridge Subaru responded

Thank you for taking a moment to leave us your feedback. We strive for 100% satisfaction and apologize if we may have missed the mark. Sincerely, Tom Ruggiero, Dealer Principal

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