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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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September 19, 2020

G.R.E.A.T C.U.S.T.O.M.E.R S.E.R.V.I.C.E AS ALWAYS AT BAYRIDGE SUBARU. More

by R.P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Dirani, Kayla Rodriguez
Sep 21, 2020 -

Bay Ridge Subaru responded

Thanks for such a delightful review/rating. We truly appreciate it and hope to work with you again! Sincerely, Tom Ruggiero, Dealer Principal

September 18, 2020

The employees are always very friendly and professional, and the waiting area is excellent. I've only been a customer since March. If my next visit or two are as good I will up it to 5 stars. More

by JONWBROOKLYN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Sep 21, 2020 -

Bay Ridge Subaru responded

JONWBROOKLYN, thank you so much for sharing your experience with us. I'm very happy to hear about your kind words and high star rating! Please have an amazing day! Sincerely, Tom Ruggiero, Dealer Principal

September 18, 2020

Excellent! Always Hapoy to see the crew! Love the service as always feel confident! People are so nice Abd accommodating! I always feel confident when I leave that me and family trust the service. More

by CYNTHIAALBERTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Stephanie Dirani, Kayla Rodriguez, Sabina Triunfel
Sep 21, 2020 -

Bay Ridge Subaru responded

CYNTHIAALBERTO, thank you for the positive feedback! We are happy to know that you are a satisfied customer and to know that you have been provided with good customer service. Thank you for choosing Bay Ridge Subaru & we look forward to any future visits. Sincerely, Tom Ruggiero, Dealer Principal

September 17, 2020

Service is great but the best part is the friendly and polite staff. Waiting room is clean and comfortable, with coffee available. Services needed are clearly explained. More

by MELAMAN99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Teti
Sep 17, 2020 -

Bay Ridge Subaru responded

Thank you for the wonderful review. We are always happy to help. Sincerely, Tom Ruggiero, Dealer Principal

September 17, 2020

Tip top from top to bottom Marc was friendly our Tip top from top to bottom Marc was friendly our mechanic Dave was thorough and corey who we bought the car from ladtbtear helpful as usual More

by ELAYNESCHLANGER
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Bay Ridge Subaru responded

Elayne, thank you so much for your overall amazing review. I am glad we were able to give you top-notch service from Sales to Service. I will be sure to thank Cornelius, Dave, and Marc for all of their assistance. We appreciate your business and look forward to working with you for many years to come. Sincerely, Tom Ruggiero, Dealer Principal

Sep 18, 2020 -

ELAYNESCHLANGER responded

Our pleasure. Love our car

September 17, 2020

Mr. Malone was friendly and knowledgeable salesman, he made us feel welcome. Love the car and hopefully will enjoy many years of safe driving in our Forester. More

by FSPD24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Bay Ridge Subaru responded

I am glad to hear that you are loving your Forester, and that Chris has provided you with exceptional service. Please come visit us again and thank you for choosing Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

September 17, 2020

This was my first time at the dealership. Staff was very professional, courteous, and knowledgeable. They answered all of my questions about my Car Play issues and resolved everything. More

by scottgolub1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Sep 18, 2020 -

Bay Ridge Subaru responded

Scott, thank you for the pleasant review and five star rating. I'm happy to hear that we provided you with an excellent service experience. We hope we made a customer for life! Please let us know if we can assist you with anything else. Sincerely, Tom Ruggiero, Dealer Principal

September 17, 2020

Great customer service. Kayla was patient with the description of my vehicle and service history. Mechanic was willing to show me and explain repair required. Very efficient service. They had the part More

by KYLEDAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Sep 18, 2020 -

Bay Ridge Subaru responded

Thank you for your great review and rating. I'm glad Kayla and the rest of the team, were able to provide you with efficient service. We appreciate your business and look forward to working with you again in the future. Sincerely, Tom Ruggiero, Dealer Principal

September 17, 2020

Great service Sabina as well as everyone else was very nice and very safe covid wise., Very nice waiting area many times better than it used to be. And as always the sales manager Mike was very friendly More

by SWBARTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Sep 18, 2020 -

Bay Ridge Subaru responded

Thank you for giving us 5 stars, SWBART! On behalf of everyone, it was absolutely our pleasure to help you! Sincerely, Tom Ruggiero, Dealer Principal

September 16, 2020

I had a very good experience, attended promptly by Sabina, given a diagnosis within the hour and fixed 3 to 4 issues the same day. Fair pricing with the assurance of a Subaru certified service. Very More

by jkamhaji
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Sep 17, 2020 -

Bay Ridge Subaru responded

We are glad you had a great service experience with us. Sabina and the rest of the team, welcomes you back anytime. Thank you for choosing Bay Ridge Subaru for all of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

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