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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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September 15, 2020

Kayla has been very helpful and understanding throughout this whole process of getting my windshield fixed. I really appreciate her help and patience and look forward to doing services with her. More

by GEOVANY.MARTINEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Sep 16, 2020 -

Bay Ridge Subaru responded

Thank you for sharing your service experience with Kayla. We welcome you back anytime and thank you for letting Bay Ridge Subaru maintain your vehicle. Sincerely, Tom Ruggiero, Dealer Principal

September 14, 2020

Excellent from set up to completion. Professional customer service, care given to my car by the technician driving the vehicle and I was taken right in at my appointment time. I didn’t have to wait. More

by FLYNNST45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Rodriguez
Sep 14, 2020 -

Bay Ridge Subaru responded

Flynn, thank you so much for the positive review. We appreciate your business so much. Sincerely, Tom Ruggiero, Dealer Principal

September 13, 2020

Body work needed for a hood damaged by a delivery truck. Marc was helpful, efficient, courteous and handled all the paperwork with the company that was paying. More

by satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Bay Ridge Subaru responded

Thank you so much for the positive review! Marc will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day! Sincerely, Tom Ruggiero, Dealer Principal

September 13, 2020

What an awesome crew of people - from the front desk to service to the payout process. Efficient, helpful, supportive - many thanks for the fast turn-around! More

by jdsell
Recommend Dealer
Yes
Employees Worked With
Stephanie Dirani
Sep 14, 2020 -

Bay Ridge Subaru responded

Thank you for giving us 5 stars, jdsell! It was absolutely our pleasure to help you! Sincerely, Tom Ruggiero, Dealer Principal

September 13, 2020

My experience at Bay Ridge Subaru was excellent. After a seven year stint, I had all four tires replaced due to tire dry rot (sidewall cracking). The service center is really comfortable so I usually take a More

by RUSS3LL.JORDAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Sep 14, 2020 -

Bay Ridge Subaru responded

We appreciate the excellent review, Russell. Let us know if there is anything else we can help you with. We look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

September 12, 2020

Fast, efficient and courteous service. When one of the serbice people saw the delay in my car coming out, he took it upon himself to get it out. I would come to this location again! More

by lyfirestone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Sep 14, 2020 -

Bay Ridge Subaru responded

Thank you for the great review, lyfirestone! We appreciate your feedback! Sincerely, Tom Ruggiero, Dealer Principal

September 11, 2020

This is a great and friendly dealership. They are also really well prepared for clients during COVID-19. There are other dealerships closer to me, but I will always come here for service because the team More

by REBECCAFE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Bay Ridge Subaru responded

Rebecca, thank you so much for the positive review! Our team will be very happy to hear about your kind words and high star rating! Thank you for choosing Bay Ridge Subaru, and have an amazing day! Sincerely, Tom Ruggiero, Dealer Principal

September 11, 2020

Great customer service, every time I pick up my car I feel really good about it. Never had a problem and have going there for over 10 years. More

by THABSP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Sep 14, 2020 -

Bay Ridge Subaru responded

Thank you for choosing Bay Ridge Subaru for all of your vehicle needs, THABSP! Sincerely, Tom Ruggiero, Dealer Principal

September 11, 2020

The tire pressure light came on in my 2018 Forester! I found a screw imbedded in one of the tires! Bay Ridge Subaru was able to squeeze me in on the same day! Excellent and friendly service! More

by olzios
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Dirani
Sep 14, 2020 -

Bay Ridge Subaru responded

Olzios, Thank you for taking a moment of your day to share your positive service experience. We're always happy to take care of any vehicle needs in a timely manner. Have a wonderful day! Sincerely, Tom Ruggiero, Dealer Principal

September 11, 2020

The greeting and intake process is smooth and professional. I appreciate being made to feel welcome when I arrive for my appointment. The waiting area is clean and professional. Service was fast, More

by MULTISERVPRO77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez
Sep 14, 2020 -

Bay Ridge Subaru responded

Thank you for the kind review! Please let us know if we can be of any further assistance. Sincerely, Tom Ruggiero, Dealer Principal

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