Bay Ridge Subaru - Service Center

Very good service. Just routine maintenance and NYS inspection. Tires were checked for slow leakage, Ok as of now. May require further service if problem continues. 9 mp inspection. Tires were checked for slow leakage, Ok as of now. May require further service if problem continues. 9 mp More

Over the five years I’ve owned my Impreza, I’ve believed this service center to be very professional and honest. I don’t believe they’ve made me have work done that I didn’t need. It took a long while for t this service center to be very professional and honest. I don’t believe they’ve made me have work done that I didn’t need. It took a long while for their waiting area to be constructed, but it’s become a good place to stay while my car was being serviced. The personnel have always been courteous, knowledgeable, and professional. However, after five years I doubt I will be coming back again for service unless the service is still under warranty or I receive a recall notice. The prices are simply much too high for me to continue to drive here from Staten Island. I will find a reputable service center near my home that has lower prices. I would continue to recommend the dealership and service to those who can afford it. More

Came in for recall replacement, left after 1k dollars of service. I guess I am happy that they saw things that needed fixing but I knew I’d never get out with just recall replacement. service. I guess I am happy that they saw things that needed fixing but I knew I’d never get out with just recall replacement. More

The greeter was professional, friendly, courteous, and helpful. The waiting area was clean, comfortable, well-stocked with coffee and other hot beverages. The service was provided promptly, even complet helpful. The waiting area was clean, comfortable, well-stocked with coffee and other hot beverages. The service was provided promptly, even completed ahead f time, and done very well. More

As I always do, I received Prompt and quality service from Marc d and billy and pat s it is very much appreciated thank you from Marc d and billy and pat s it is very much appreciated thank you More

The reason for the service was for a recall on an engine part. The service was completed and all my questions were answered. Great job. part. The service was completed and all my questions were answered. Great job. More

Very good service facility, I will be a regular. One problem, service took an hour and forty five minutes, rather than the hour that I was told it would take. problem, service took an hour and forty five minutes, rather than the hour that I was told it would take. More

Very frustrating experience Highly disorganized Poor Very frustrating experience Highly disorganized Poor communication from service rep Low level knowledge from service rep of cars needs Incredib Very frustrating experience Highly disorganized Poor communication from service rep Low level knowledge from service rep of cars needs Incredibly challenging to book appointments Low level of overall service More

Easy to make a reservation, great service and waiting area during appointment, and if you live nearby like me, you can decide to leave and they'll text you when you're ready. Very professional and straig area during appointment, and if you live nearby like me, you can decide to leave and they'll text you when you're ready. Very professional and straight forward group of people, I come back to Brooklyn for this dealership even when I live in Long Island now. More

Easy to schedule my appointment. Marc greeted me and reminded me that the 30,000 mile service was due in addition to the state inspection. In their effort to maintain social distance waiting room space reminded me that the 30,000 mile service was due in addition to the state inspection. In their effort to maintain social distance waiting room space was limited so I sat comfortably in the sales room. Always friendly and helpful. More