Bay Ridge Subaru - Service Center

I came in for a safety inspection. It took over an hour and a half. The reprsentative told me that they were very short staffed. I understand, but an hour and a half for a safety inspection? I've been g and a half. The reprsentative told me that they were very short staffed. I understand, but an hour and a half for a safety inspection? I've been getting my service from Bay Ridge for the entire two years that I've owned the car, and I haven't minded waiting. However, this experience really soured me. More

I was very pleased with the prompt and kind attention of the staff and the mechanics. It was pleasant sitting in the waiting area until my work was completed. It was clean and comfortable. Thank you ! the staff and the mechanics. It was pleasant sitting in the waiting area until my work was completed. It was clean and comfortable. Thank you ! More

Quick, easy, polite, clean, and totally helpful. I appreciate the staff and mechanics at bay ridge Subaru and i will bring my car there as long as I like in Brooklyn. appreciate the staff and mechanics at bay ridge Subaru and i will bring my car there as long as I like in Brooklyn. More

Excellent and friendly service! I came to get the state vehicle safety check done for my 2018 Subaru Forester I bought in NJ. Absolutely no problem at all! The waiting area was clean and very comfortable a vehicle safety check done for my 2018 Subaru Forester I bought in NJ. Absolutely no problem at all! The waiting area was clean and very comfortable and the coffee was great! The check revealed a filter that needed replacement in the next 90 days and I decided to get it done right away. 5 minutes later it was done and I was out of there! More

Good service though was a bit unclear about when the work would be done or how I would be notified that it was complete. Would be nice to have a waiting area outside as well, I ended up going to a nearby par would be done or how I would be notified that it was complete. Would be nice to have a waiting area outside as well, I ended up going to a nearby park. More

It was great. I came in for an air bag recall and the people who greet you when you pull in your car are fantastic. Very friendly and personable. When I came back at the end of the day to pick up the car people who greet you when you pull in your car are fantastic. Very friendly and personable. When I came back at the end of the day to pick up the car, the woman who I dealt with dropping off the car remembered my name right away. I was impressed, I forget people's names right after I meet them. I also liked the ability to text the shop about the car, instead of having to call and go through a phone tree. More

Friendly and kindly personal. Keeping facilities kleen. working quickly . I'm satisfied. Thank you Bayridge Subaru. Bought my vehicle in this premise and service in this dealership. working quickly . I'm satisfied. Thank you Bayridge Subaru. Bought my vehicle in this premise and service in this dealership. More

Great experience beginning with the staff and service. Always prompt service,clean facility. Staff is always friendly and attentive. Never have to wait too long for service. Always prompt service,clean facility. Staff is always friendly and attentive. Never have to wait too long for service. More

People were really cold and rude.I waited 5 minutes to People were really cold and rude. I waited 5 minutes to check out while tupperware was filled with granola bars. I appreciate that it runs like a People were really cold and rude. I waited 5 minutes to check out while tupperware was filled with granola bars. I appreciate that it runs like a well oiled machine but that being said the girl who took my keys practically ripped them out of my hands and didn't even get my name first. More

The staff members are very professional and courteous. Whenever you call them for an issue they take time to address it and they treat you with respect. Whenever you call them for an issue they take time to address it and they treat you with respect. More