Back

Bay Ridge Subaru - Service Center

Brooklyn, NY

not yet
rated
2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

Sort by
September 02, 2020

Great service. Cornelius, the salesman was very professional, courteous and friendly as were Roy in the finance department and Frank who showed me how everything works in the car. I loved the hassl More

by AMFA539
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank, Cornelius Middleton
Sep 03, 2020 -

Bay Ridge Subaru responded

We are delighted to learn of your satisfaction with Cornelius, Roy, and Frank. Congratulations and thank you so much for your business. Our team welcomes you again, AMFA539! Sincerely, Tom Ruggiero, Dealer Principal

September 01, 2020

Experience at the dealership was pleasant and on point. Dealer had knowledge of the product and understood what I was looking for - hence there was no unnecessary sale offers. More

by MARIA.BAJET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Bay Ridge Subaru responded

Maria, Thank you for taking the time to leave a positive review for us. We appreciate you sharing your positive experience and hope to be able to work with you in the future. Have a great day! Sincerely, Tom Ruggiero, Dealer Principal

September 01, 2020

I drive from Queens to Brooklyn for all my care needs because of the incredible, reliable and friendly customer service. Thank you for your professionalism. More

by RMATHE05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Bay Ridge Subaru responded

Thank you for the incredible review and allowing us to maintain your vehicle. Please come back again soon. Sincerely, Tom Ruggiero, Dealer Principal

August 30, 2020

I would recommend this dealership/service center, but be prepared to ask questions and to query any costs you are not comfortable with. On two separate occasions I had to challenge the service member's cost More

by KJWESCLARKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Dirani
Aug 31, 2020 -

Bay Ridge Subaru responded

Thank you for leaving us your feedback, KJ! It was a pleasure to work with you, and we invite you back at any time. Sincerely, Tom Ruggiero, Dealer Principal

August 30, 2020

excellent service fast and professional, superb waiting room with nice seats, wifi and starbucks coffe, will always use Bay Ridge Subaru for my 2019 Subaru Outback, More

by MJCM.NYC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Bay Ridge Subaru responded

MJCM, thank you so much for sharing your great review with us! We cant wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future! Sincerely, Tom Ruggiero, Dealer Principal

August 29, 2020

I found Kayla to be courteous, friendly and very professional. She went over and beyond to ensure I had a rewarding experience. Shes truly an asset to your dealership. More

by Mark-Anthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Aug 31, 2020 -

Bay Ridge Subaru responded

Mark Anthony, thank you for the 5-star rating! We are happy to know that you find Kayla's service to be professional and we appreciate your compliments. Thank you for choosing Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

August 28, 2020

This was my 2020 Forester's first servicing. The service advisor, Kayla Rodriguez, took the vehicle immediately upon my arrival. All servicing was completed in a timely manner with all relevant coupons ap More

by WJBRUDZINSKI
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Aug 31, 2020 -

Bay Ridge Subaru responded

Thank you for the excellent review! We hope to continue to service your vehicle for many years to come. Sincerely, Tom Ruggiero, Dealer Principal

August 28, 2020

I went for a recall and I bought my car here, its really a nice place and you don't suffer any of the car dealer headaches, i had a good experience buying and servicing my crossteck, the waiting area is sup More

by DGARAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Aug 31, 2020 -

Bay Ridge Subaru responded

Hi DGARAY, Thank you for taking am moment of your day to share your thoughts about the quality of your experience. We look forward to working with you again. Please have a wonderful day! Sincerely, Tom Ruggiero, Dealer Principal

August 28, 2020

Nice place with personal service. Waiting area is modern, comfortable, safe and has free beverages. Corrie Middleton is a wonderful salesman and makes the sales experience always pleasant. More

by Dimitri C Michalakis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Aug 31, 2020 -

Bay Ridge Subaru responded

We're so happy everything went well. Thank you for your feedback, Dimitri! Sincerely, Tom Ruggiero, Dealer Principal

August 27, 2020

I VISIT THE SERVICE DEPT ABOUT EVERY 5 WEEKS TO GET MY CROSSTREK SERVICED. BECAUSE I DO A LOT OF MILES PER YEAR, I PREFER TO CHANGE THE OIL EVERY 3,000 MILES. I AM A MAINTENANCE FANATIC, AND I SPARE NO EX More

by E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANDREW--THE SERVICE MANAGER, Alicia Sena
Aug 28, 2020 -

Bay Ridge Subaru responded

Mark, thank you for the positive rating! We value your business! Sincerely, Tom Ruggiero, Dealer Principal

...
123
...