Bay Ridge Subaru - Service Center

Everyone was super friendly I was just disappointed that Everyone was super friendly I was just disappointed that when I received my car back the date n time were off (no longer correct) I did not notice Everyone was super friendly I was just disappointed that when I received my car back the date n time were off (no longer correct) I did not notice till after I left yhe dealership so I had to figure it out myself. More

Recall Service was great in taking care of the recall on my car. Safety procedures, professionalism, and the timely matter in which it was done. Thank You Service was great in taking care of the recall on my car. Safety procedures, professionalism, and the timely matter in which it was done. Thank You Bay Ridge Subaru for CARING about your customers!!! More

Good Customer Service by Marc D'Ottavio I am a regular customer of BRS' service department. Some internal error occurred between scheduling my service appointment and the necessary auto part I am a regular customer of BRS' service department. Some internal error occurred between scheduling my service appointment and the necessary auto part no longer being available on the actual date of my appointment. Thankfully, Mr. D'Ottavio exercised excellent customer and presented an adjustment to my cost, which satisfied my previous inconvenience. More

We shall never go to another Subaru dealer unless forced to by circumstance. Bayridge Subaru are like an extended family. They are always there for us and our Forrester! to by circumstance. Bayridge Subaru are like an extended family. They are always there for us and our Forrester! More

Pricey but people are nice and attentive especially Andre the manager, they were understanding of my needs. I asked them to do some not so routine things for me and they did so I appreciated that, the manager, they were understanding of my needs. I asked them to do some not so routine things for me and they did so I appreciated that, More

Great! You guys rock... and KAYLA is incredibly sweet and professional....! My vehicle was done quickly and Kayla stayed in touch to update me on progress. . professional....! My vehicle was done quickly and Kayla stayed in touch to update me on progress. . More

The team at Bay Ridge Subaru is always courtesies and accommodating. I appreciate the Oil change only option as I know I can get in and out quickly. Unlike Toyota, I have to spend a day waiting for an o accommodating. I appreciate the Oil change only option as I know I can get in and out quickly. Unlike Toyota, I have to spend a day waiting for an oil change; this is even prior to Covid. I just recently encountered more diversity with the team at the service department. It’s a testament of the company looking at the changing environment to match the new customer base. I’ll continue to come to Subaru for service and hope to one day be able to afford a new car and Bay Ridge Subaru will be my first choice to stop and shop More

Good service for Subaru repairs and maintenance. Hard to get an appointment always booked 2 to 3 weeks out. The lounge is great for waiting in the dealership. get an appointment always booked 2 to 3 weeks out. The lounge is great for waiting in the dealership. More

Friendly, quick, good COVID 19 pratices They were waiting at 8:50am to immediately take in my car for a 9:00am appointment. The check-in process was quick, efficient and friendly. The waiti They were waiting at 8:50am to immediately take in my car for a 9:00am appointment. The check-in process was quick, efficient and friendly. The waiting room was full of customers, but all well-spaced at more than 6’ apart. The staff all wore masks (as did all customers) - I felt safe. The Starbuck’s coffee was good. The 6,000 mile service plus NY State annual inspection were completed in under an hour - at least a half-hour less than I was told to expect. There is really nothing I could suggest to improve the service and courtesy. Douglas More

I came in for service on a recently purchased car and they handled everything perfectly. I was in an out faster than expected and the service cost less than expected. All around it was a great experienc they handled everything perfectly. I was in an out faster than expected and the service cost less than expected. All around it was a great experience More