Bay Ridge Subaru - Service Center

Great service very professional and very fast. Would really come like to purchase my next car from them. Personnel are very considerate and kind.they should receive a bonus.keepup the good work. Thanks really come like to purchase my next car from them. Personnel are very considerate and kind.they should receive a bonus.keepup the good work. Thanks John dangelo More

Always excellent professional service! I scheduled my free airbag upgrade and also had the cabin filter and the oil changed. The price was fair for the extra maintenance services and all em I scheduled my free airbag upgrade and also had the cabin filter and the oil changed. The price was fair for the extra maintenance services and all employees where wearing face coverings and observing social distancing. Thanks for paying attention Bay Ridge Subaru! More

Love Subaru This is the best service I have ever received. They are efficient, professional, and above all honest. Their services seem to be reasonably priced. This is the best service I have ever received. They are efficient, professional, and above all honest. Their services seem to be reasonably priced. I will be buying my next Subaru there again. Everyone I have dealt with there, from sales to service, have been great. More

Service Reiview Always pleasant. Never any surprises, the costs and repairs are what they say it will be. They communicate well. They were friendly, communicated with Always pleasant. Never any surprises, the costs and repairs are what they say it will be. They communicate well. They were friendly, communicated with me the whole time via text (which is super convenient), and quick. Would 100% recommend for any of your standard auto maintenance. More

professional and on time My car needed a front bumper change. Marc was very good at explaining what the issue was and how they were going to remedy it. Overall the experience My car needed a front bumper change. Marc was very good at explaining what the issue was and how they were going to remedy it. Overall the experience was seamless and the work was very professional and completed ahead of schedule. More

Excellent service This is an excellent service and it is great personnel working in that the dealership. This is my third Subaru Forester in that dealership: 2005, 2010 This is an excellent service and it is great personnel working in that the dealership. This is my third Subaru Forester in that dealership: 2005, 2010, and now 2019. More

Unfriendly staff. Too much problems to get an appointment even my car was only one month old. Don’t trust the diagnosis ,be consistent with mask policy even my car was only one month old. Don’t trust the diagnosis ,be consistent with mask policy More

Quality service! These guys are really the best. They are fast, efficient and friendly. I was happy to see that everyone was wearing a mask. The place is spotless a These guys are really the best. They are fast, efficient and friendly. I was happy to see that everyone was wearing a mask. The place is spotless as well. More

My 2014 Forester Touring was displaying Check Engine off and on and we had to bring back a few times as it continued but Bay Ridge Subaru then kept it for several days and worked with Subaru to finally fix. and on and we had to bring back a few times as it continued but Bay Ridge Subaru then kept it for several days and worked with Subaru to finally fix. And because of all the trouble didn’t charge. That was great customer service. Working perfectly now. Thanks! More

Great timing Had to go in for a recall and was guaranteed a loaner car but chose not to take one, Kayla let me know they were starting the work on my car and it w Had to go in for a recall and was guaranteed a loaner car but chose not to take one, Kayla let me know they were starting the work on my car and it would be done in an hour and a half, the waiting area was comfortable and Kayla returned in an hour and 15 minutes to let me know the work had been completed. While waiting I entered the dealership to speak to Gerald about a new car. He is always friendly and a pleasure to talk to Although initially I had to call and speak to 3different receptionists 6 times with questions about the recall , it took 6 tries before receiving a return call, the service worked out well and my thanks to Kayla who was really pleasant to work with. More