Bay Ridge Subaru - Service Center

I have been using Bay Ridge Subaru since 2013 when my wife and I purchased our 2013 Forester. We have since purchased a 2019 Forester, as well as keeping our 2013. A couple of days ago, I brought my 2013 wife and I purchased our 2013 Forester. We have since purchased a 2019 Forester, as well as keeping our 2013. A couple of days ago, I brought my 2013 Forester in because of a stalling problem. The service department discovered a blocked throttle body. They cleaned it out and within an hour or so I was on my way home without stalling. There was no charge for the service. More

nice experience Always make customers comfortable they advise you of the weight time give you a price before time so you can make arrangements. WENT IN FOR OIL CHANGE Always make customers comfortable they advise you of the weight time give you a price before time so you can make arrangements. WENT IN FOR OIL CHANGE AND ENGINE LIGHT ON THEY TOOK CARE OF IT NO PROBLEM. More

We're in the midst of a pandemic, people Car had to go in for a recall airbag issue. Nice people, did the job in roughly the time they said it would take, BUT, very few of the people I dealt Car had to go in for a recall airbag issue. Nice people, did the job in roughly the time they said it would take, BUT, very few of the people I dealt with wore masks properly. In the smallish closed office space with four people in it, one person working at a desk with his mask under his chin, two with their masks under their noses, one with something floating loosely in front of her nose that did not pass for a mask. The valet who took the car in was the one person I saw who consistently and conscientiously wore a mask. In the customer waiting area, I saw no signs requiring the customers to wear masks and there was no enforcement when people didn't. This is not hard, and it's not political. The virus is airborne and wearing a mask is our first line of defense. It's the minimum one should be able to expect from businesses interacting with the public. More

no problems; reasonable time to wait for the job to be done I generally have a satisfactory experience whenever I bring my car in for service. The managers are polite, friendly, and helpful. Any issues are ca I generally have a satisfactory experience whenever I bring my car in for service. The managers are polite, friendly, and helpful. Any issues are carefully explained and then handled. My most recent visit was for state inspection and an oil change. No problems. My car was ready in less than the estimated time. More

Service review happy with service happy with loaner made bringing car in possible. helpful staff . friendly and clean . will be back again.have a good day. thank you happy with service happy with loaner made bringing car in possible. helpful staff . friendly and clean . will be back again.have a good day. thank you good bye.. More

Honest and Quick Service The team is always honest and efficient; lobby was clean; coffee machine was great; tech who took pictures of my car was really nice and got the welco The team is always honest and efficient; lobby was clean; coffee machine was great; tech who took pictures of my car was really nice and got the welcome service going. Call Rep who booked my appointment really saved the day by getting me an early appointment. The Person who handled my billing (she was a lady) was super nice also. More

I would like to say a great thanks to Kayla and Andrea,they went out of their way to help us. Thank you so much. Andrea,they went out of their way to help us. Thank you so much. More

Excellent response for a service call. Mark did an excellent job handling the problem and was very cooperative with expediting the situation in a difficult time. excellent job handling the problem and was very cooperative with expediting the situation in a difficult time. More

After I‘be done safety recall my car runs good also I had good deal for oil change and tires rotation only one think I didn’t like that I have to spend 8 hours at the dealership.I’m still have to comeback to good deal for oil change and tires rotation only one think I didn’t like that I have to spend 8 hours at the dealership.I’m still have to comeback to replace blind sensor that part wasn’t available I hope they won’t forget to contact with me. More

Always great customer service! They are very transparent when it comes to servicing your car and keeping you up to date whenever an issue arises as well as letting you know the price of each service. when it comes to servicing your car and keeping you up to date whenever an issue arises as well as letting you know the price of each service. More