Bay Ridge Subaru - Service Center

Good service My advisor, Kayla, did a great job of telling me what would happen to my service. I brought the car in for state inspection and transmission diagnost My advisor, Kayla, did a great job of telling me what would happen to my service. I brought the car in for state inspection and transmission diagnostics. She told me how long the services would take and send me text later. I really enjoy the text service that Bayridge Subaru implemented. The waiting room is renovated recently so it was pleasant to wait there. Thanks everyone that Bayridge Subaru. More

NYS Inspection and 66K maintenance The work was done well. The car was neat and clean when returned. I was told the work should take 1 1/2 hours, which seemed on the long side for the The work was done well. The car was neat and clean when returned. I was told the work should take 1 1/2 hours, which seemed on the long side for the work being done. I was not pleased that it took 2 1/2 hours to complete the work, especially that there wasn't an acknowledgement of the extra time.. More

Car dented and scratched! Car was promised on Friday, i only got it back Monday and the door was dented and scratched! I am extremely disappointed as my car is new and paint wa Car was promised on Friday, i only got it back Monday and the door was dented and scratched! I am extremely disappointed as my car is new and paint was immaculate. Make sure to take detailed photos before dropping off the car, what a nightmare... More

I was surprised that I could wait inside for the work to be done and it's so much nicer now as a place to wait. The coffee is great-no longer that insulting stuff they used to have. The work was done a coup be done and it's so much nicer now as a place to wait. The coffee is great-no longer that insulting stuff they used to have. The work was done a couple hours faster than expected. Great experience all around. More

I always have a wonderful experience when I come to Subaru to service my Crosstrek. I would like to point out the great attention I received from service rep. Kayla as she took the time to explain all Subaru to service my Crosstrek. I would like to point out the great attention I received from service rep. Kayla as she took the time to explain all the work being to my car. Thank You. More

Staff was courteous and performed the recall fast without trying to force me to do more work other than the recall which is great some dealer's are crooks trying to force me to do more work other than the recall which is great some dealer's are crooks More

Excellent service and staff as always! Using the application to make an appointment and to check in is very simple and easy to use. Waiting area is very clean. application to make an appointment and to check in is very simple and easy to use. Waiting area is very clean. More

Great service! I originally purchased my car her and I always take my car here to get serviced! Awesome and attentive staff, amazing new waiting room. A+ service. Th I originally purchased my car her and I always take my car here to get serviced! Awesome and attentive staff, amazing new waiting room. A+ service. Thank you. More

The facility is exquisitely clean including the restrooms. Seating for guests were clean and comfortable. There was clean coffee maker and coffee available Staff greeted with courtesy as soon a restrooms. Seating for guests were clean and comfortable. There was clean coffee maker and coffee available Staff greeted with courtesy as soon as I arrived and was quickly taken care of. More

Quick and Efficient! Great service as usual. Appreciate the safety reflected in the waiting room. My only negative (and I'm not sure if this was initiated by the local dea Great service as usual. Appreciate the safety reflected in the waiting room. My only negative (and I'm not sure if this was initiated by the local dealer) was the urgent ad (notification) that I should consider new tires. C'mon! Tires are good for more than 7k miles!!! More