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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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June 15, 2020

Always great service, been using Bay Ridge Suburu since 2005, very happy with the people. Just all and all good care for my car.123,00 miles later. More

by SACCO810
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Marconi
Jun 16, 2020 -

Bay Ridge Subaru responded

Thank you for taking am moment of your day to share your thoughts about the quality of your experience. We look forward to working with you again. Please have a wonderful day! Sincerely, Tom Ruggiero, Dealer Principal

June 15, 2020

Reliable Service Good, friendly service. Brought my car in for NYS car inspection. It took longer than had been initially indicated, but in the process there were a More

by LLOYDGC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 16, 2020 -

Bay Ridge Subaru responded

Lloyd, thank you so much for taking the time to give us feedback about working with us. We really appreciate it. Please feel free to reach out if there is anything else we can assist with. We are here to help! Thanks for making the drive out. Sincerely, Tom Ruggiero, Dealer Principal

June 15, 2020

Inspection The staff is always friendly. I like the honesty of the team. I always know that I am only getting done what I need. I have always been satisfied with More

by TEDALDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2020 -

Bay Ridge Subaru responded

Thank you for the five-star review, Ted! We are so glad that we could provide you with quick and efficient service. Sincerely, Tom Ruggiero, Dealer Principal

June 15, 2020

Servicing an OLD Subaru My car is from 2001 and has 216,000 miles on it. The service has always been friendly, competent and desirable. I rarely drive the car and just move More

by OLIVIA JAMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2020 -

Bay Ridge Subaru responded

Thank you for the great review, Olivia! We will be sure to thank Marc for providing you with excellent service. We look forward to working with you again! Sincerely, Tom Ruggiero, Dealer Principal

June 13, 2020

Everything was very smooth. Scheduling was straightforward and accommodating. When I arrived I was greeted and welcomed. I was taken in at exactly my appointment time. More

by glynnie05
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Bay Ridge Subaru responded

Thank you for your feedback and five star rating. We appreciate you choosing Bay Ridge Subaru for all of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

June 10, 2020

Service is perfect To schedule appointment is easy, the staff is very polite and professional. Waiting time to get car not too long. I am very satisfied with quality. More

by YEVGENIYVAYN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Marconi
Jun 11, 2020 -

Bay Ridge Subaru responded

Thank you for sharing your five star service experience with us. Thank you for being a happy and valued customer of Bay Ridge Subaru and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

June 08, 2020

recall Easy to make appointment. Gave me information concerning length of time required for work to be done . They were ready to accept car on time and ret More

by knewman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Bay Ridge Subaru responded

Thank you for sharing your satisfaction with our Service Department. Thank you for choosing Bay Ridge Subaru for all of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

June 08, 2020

They were so nice and fit us in for the car inspection on the last day they were open before the pandemic shutdown. Very accommodating. More

by DOR425
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Michael Otero, Alvaro Armas, Stephanie Dirani
Jun 09, 2020 -

Bay Ridge Subaru responded

I am pleased to hear that you find our services nice and accommodating. I am proud of our staff and the services they provide. We hope to see you soon. Sincerely, Tom Ruggiero, Dealer Principal

June 08, 2020

Everyone was very helpful My NYS inspection was coming up, but we also had some questions about the rattling and sometimes a scraping sound in our car. We told the technician w More

by V.T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro Armas
Jun 09, 2020 -

Bay Ridge Subaru responded

We appreciate your feedback and five star rating. We are glad to be of service and we look forward to your next visit. Sincerely, Tom Ruggiero, Dealer Principal

June 08, 2020

Customer service was great I was kept up to date on what needed to be done and explanation of costs. Repair was done quickly and I was able to have my car back in a few days. More

by 123ELLIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro Armas
Jun 09, 2020 -

Bay Ridge Subaru responded

Thank you for you stellar review, Ellis. We hope to service your vehicle for many years to come. Sincerely, Tom Ruggiero, Dealer Principal

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