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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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June 05, 2020

5 Stars! Setting an appointment online is very convenient, you could choose day and time which suits best and suggest work type No line on arriving, after sho More

by SBAUTKIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Bay Ridge Subaru responded

Thanks for an amazing review & for visiting Bay Ridge Subaru, SBAUTKIN! It is greatly appreciated. Sincerely, Tom Ruggiero, Dealer Principal

June 05, 2020

Always the best customer service and work done at Bay Ridge Subaru. Marc and Andrew always go out of their way to take excellent care of me!! I have been going to this dealership for almost 10 years now More

by wsyankeechef
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew in Service
Jun 08, 2020 -

Bay Ridge Subaru responded

We're so happy everything went well. Thank you for your feedback, wsyankeechef. Sincerely, Tom Ruggiero, Dealer Principal

June 05, 2020

Everything was great for my service appointment. I have always been happy with the service that I have received from Bay Ridge Subaru. Marc has always been courteous and conscientious to all the needs that More

by FATHERDAVIDA
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Bay Ridge Subaru responded

Thank you for leaving us a great review, FATHERDAVIDA! It was a pleasure to work with you, and we look forward to taking care of any of your auto needs in the future. Sincerely, Tom Ruggiero, Dealer Principal

June 05, 2020

Bay Ridge Subaru, service is amazing and they are always attentive to there customer's. I will continue to go and get my car service. More

by Wendy
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvaro Armas, Stephanie Dirani
Jun 05, 2020 -

Bay Ridge Subaru responded

Thank you for the great review, Wendy. We are happy to know that you enjoyed our services. We look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

June 04, 2020

excellent, Fast, efficient , professional, and safe . I think you should remove your twenty five word minimum thx thx thx thx thx thx thx thx thx thx More

by LINDA_LANTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didnt ask names
Jun 05, 2020 -

Bay Ridge Subaru responded

You are very welcome, Linda! We look forward to your next visit. Sincerely, Tom Ruggiero, Dealer Principal

June 04, 2020

Inspection and oil change Very welcoming upon arrival. Place is very clean. Waited about an hour for inspection and oil change, which was just fine. People --very friendly and More

by APEKELNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Bay Ridge Subaru responded

Thank you for the five star rating. We appreciate your feedback and are glad you had a great service experience. Please visit us again. Sincerely, Tom Ruggiero, Dealer Principal

June 04, 2020

Great new service buildilng I love the renovations that were done to the service building. Really appreciated that my dog was welcomed. Everyone was friendly and staff was very a More

by Nora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I forgot the names!
Jun 05, 2020 -

Bay Ridge Subaru responded

Nora, what a touching review! We are happy that you have a Subaru as well. Thank you for choosing Bay Ridge Subaru for all you vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

June 04, 2020

Adapted well for the coronavirus situation. Service was prompt and on time. Staff pleasant and professional. Even suggested not doing a service that I thought I needed. That’s an honest service department, More

by SUE0647
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Bay Ridge Subaru responded

Sue, thank you for the feedback and five star rating. We looking forward to seeing you again. Take care. Sincerely, Tom Ruggiero, Dealer Principal

June 04, 2020

Excellent Service! I brought my car in for service. Mark took my car, filled out my paperwork and gave me a time to pick up my car. The car was ready for me when I walke More

by eyepana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Teti
Jun 05, 2020 -

Bay Ridge Subaru responded

We're so happy everything went well. Thank you for your feedback and awesome rating! Sincerely, Tom Ruggiero, Dealer Principal

June 04, 2020

There was terrible communication from the service dept. Reachjng Michael was next to impossible . And when I went to management I was told something would be handled in a way that it was not...though it wa More

by ANNESCHWARTZ57
Recommend Dealer
No
Employees Worked With
Thomas Ruggiero
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Otero
Jun 09, 2020 -

Bay Ridge Subaru responded

Anne, we’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Dealer Principal

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