Bay Ridge Subaru - Service Center

really very good i was very happy with the excellent service and promptness friendliness the lounge was very clean comfortable not one minute wasted every thing was cl i was very happy with the excellent service and promptness friendliness the lounge was very clean comfortable not one minute wasted every thing was clearly explained no pressure More

Excellent service and flexible scheduling Very friendly and efficient staff. Excellent service and very pleasant facility and terrific wi-fi. Much appreciated that I was able to schedule an Very friendly and efficient staff. Excellent service and very pleasant facility and terrific wi-fi. Much appreciated that I was able to schedule an appointment since I would be in NYC for one day and had many appointments. More

Excellent service, kind, competent attendants. Clean and welcoming waiting room. Top notch. Service was timely and loaner cars we made available for me when timing was an issue. welcoming waiting room. Top notch. Service was timely and loaner cars we made available for me when timing was an issue. More

Best in service I have been a Subaru customer for over 10 years and have always been with this location. I love to see the modernization that the dealership has mad I have been a Subaru customer for over 10 years and have always been with this location. I love to see the modernization that the dealership has made. Staff is always helpful and friendly. More

everything was done to my vehicle efficently no complaints with my visit everything i asked for was checked for and corrected and my 2014 subaru outback also the staff treated me well and co no complaints with my visit everything i asked for was checked for and corrected and my 2014 subaru outback also the staff treated me well and courteous More

Blew me off They did the recall. Fine. My question about the brake pedal action was blown off. The service manager lied and claimed that Foresters were differe They did the recall. Fine. My question about the brake pedal action was blown off. The service manager lied and claimed that Foresters were different from other Subarus. The guy at the desk lied when I asked to check out a similar used Subaru in stock. He claimed that I would have to make an appointment with sales to see it. When I shopped for my Subaru in Massachusetts or any other time I bought a car I never needed an appointment to look at a new or used car. I'm pretty sure that the sales department a few feet away is not a distant foreign country to the service department. Clearly their object was to get rid of me and not answer my concerns. More

Had to pay full price for tires replacement having tire insurance according to the counselor. However when called insurance was told it was supposed to be covered..How should I call that?claim # they proce insurance according to the counselor. However when called insurance was told it was supposed to be covered..How should I call that?claim # they processed is 08413395 and I hope to be reimbursed. Thank you More

No hassle from srtat to finish It has been four years and I do not regret the purchase of my Forester . I also have been satisfied each time I have brought my car in for servicing a It has been four years and I do not regret the purchase of my Forester . I also have been satisfied each time I have brought my car in for servicing at Bay Ridge Subaru and will continue to bring my car in for any work needed. More

Alarvo was really awesome. Going forward I only want him to handle my service. He was honest and not patronizing like some of the other people can be. to handle my service. He was honest and not patronizing like some of the other people can be. More

Recall notice repair Was greeted, once again, by the very capable, masked, Mark who asked my why I was there and told him my reasons! No problem as he directed me to the f Was greeted, once again, by the very capable, masked, Mark who asked my why I was there and told him my reasons! No problem as he directed me to the finally finished, customer waiting area! Very nice! Car was ready, in less time than we both thought and I was on my way, not the least corniced over the virus threat, as everyone there was either in mask, or wiping down the vehicle or plastic on the seats!😷👍 More