Bay Ridge Subaru - Service Center

Friendly and professional staff. No unnecessary or unwanted service was offered only what needs to be done. Pleasure to have a business with this dealership! Thank you unwanted service was offered only what needs to be done. Pleasure to have a business with this dealership! Thank you More

Excellent experience. Took my 2019 legacy for state inspection and oil change and was finished in 45 mins. Very friendly service. Minimal contact made me feel safe but also confident in the service pro inspection and oil change and was finished in 45 mins. Very friendly service. Minimal contact made me feel safe but also confident in the service provided. More

As always, Bay Ridge Subaru is the best, offering courteous, expert, reliable service. I have never had long waits or outrageous bills -- or the dread with which in the past I took my previous car -- courteous, expert, reliable service. I have never had long waits or outrageous bills -- or the dread with which in the past I took my previous car -- not a Subaru --to be serviced. So, thanks to all on Cropsey Avenue! More

I was thrilled that the service department offered to provide valet service during this pandemic. My car was picked up and returned to my home during this time of social distancing. If this had not been provide valet service during this pandemic. My car was picked up and returned to my home during this time of social distancing. If this had not been provided I would not have had the necessary service done. Many ,many thanks! More

Good service and nice workers. You got a good translator and I don’t need to worry about language problems. In general, everything is good. and I don’t need to worry about language problems. In general, everything is good. More

Subaru Forester Service Appointment was scheduled for 9:00 AM. Alvaro met me with a smile and hello. I worked with Alvaro before so I was glad he was in charge of my vehicle Appointment was scheduled for 9:00 AM. Alvaro met me with a smile and hello. I worked with Alvaro before so I was glad he was in charge of my vehicle. He recommended a service package and performed a recall. Alvaro estimated the service time and it was very accurate. The recall & service were performed to my complete satisfaction. More

Everyone was kind. The problem was fixed with no charge (warranty) and they brought the car back to me (COVID I couldn’t leave house) (warranty) and they brought the car back to me (COVID I couldn’t leave house) More

Professional service, supply management needs improvement The actual service I received from Alvaro, the counselor, and Andrea, the service manager was excellent: friendly, courteous, professional in every wa The actual service I received from Alvaro, the counselor, and Andrea, the service manager was excellent: friendly, courteous, professional in every way. However, the new battery my car needed was not in stock and had to be ordered for installation two fays later. I consider a battery to be basic operating equipment that should be in stock at all times. It is not an exotic, rarely-replaced part. However, they cheerfully loaned me a clean replacement vehicle and called me hours ahead of the predicted delivery time and delivered my repaired car in excellent condition. I would certainly trust them with my service needs in the future, but I think that their supply management could be improved. More

Alls good. Staff was courteous and friendly.Hope they Alls good. Staff was courteous and friendly. Hope they all took precautions during this dangerous time. The service manager that greeted me wit Alls good. Staff was courteous and friendly. Hope they all took precautions during this dangerous time. The service manager that greeted me with the IPad was welcoming and made sure all was in order. More

Service, especially at this time, was fast, and easy. Representative was courteous and informative. Repair was under warranty so that was good. Picking up the vehicle abd checking out is easy. Representative was courteous and informative. Repair was under warranty so that was good. Picking up the vehicle abd checking out is easy. More