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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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December 23, 2019

Thank you for the services and follow up. Services is good thank you again ! It is a wonderful waiting room where to wait for pickup. More

by Forster
Customer Service
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Otero, Stephanie Dirani
Dec 27, 2019 -

Bay Ridge Subaru responded

Thank you for your kind review as well as your five star rating. We are happy to hear that a wonderful service experience. Thank you for choosing Bay Ridge Subaru and we hope to see you again. Sincerely, Tom Ruggiero, Dealer Principal

December 23, 2019

A Good Place to Bring Your Subaru We brought in our Subaru for its Maintenance & NYS Inspection. It was finished in about 1 hour. WOW! Maybe even less, but the service was quick and at More

by CDRISCOLL2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shana Iorio, Michael Otero
Dec 27, 2019 -

Bay Ridge Subaru responded

Thank you for your five star review. Your feedback is greatly appreciated. We are happy you found your service experience a delightful one. Thank you for choosing Bay Ridge Subaru & we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

December 23, 2019

Very Satisfied They were both professional and fair. Anthony Grippo , my salesperson likewise was most helpful and accommodating.Roy, the finance guy, was most patie More

by ARTHUR10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Bay Ridge Subaru responded

Arthur, thank you for the review as well as the 5-star rating. We really appreciate your feedback and we hope to see you at Bay Ridge Subaru soon. Sincerely, Tom Ruggiero, Dealer Principal

December 23, 2019

2019 Forester Touring No appointment needed. Estimate was 1 hr. Took 3/4. Friendly staff. Happy with my 2019 Forester. Daughter had 2003 Forester bought used that was a fri More

by rod.m.morrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 27, 2019 -

Bay Ridge Subaru responded

Rod, thank you for your kind review as well as your 4 star rating. We are honored to have such a great staff and I'm proud of the services we provide. Have a great day and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

December 20, 2019

Very quick and pleasant!!! From the moment I arrived the experience was great! The staff was efficient and very friendly. Service was completed an hour before expected. I was More

by JENN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2019 -

Bay Ridge Subaru responded

So glad to hear that you are enjoyed our services at Bay Ridge Subaru. We are glad we were able to help you, and thank you for choosing us and Happy Holidays! Sincerely, Tom Ruggiero, Dealer Principal

December 20, 2019

Quick Service Brought my Forester in for an oil change, and New York state inspection. Was in and out in less than one hour ! I'm always very satisfied with the ser More

by SHAWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro
Dec 23, 2019 -

Bay Ridge Subaru responded

Thank you for the review as well as the 5-star rating. We really appreciate your feedback and we hope to see you at Bay Ridge Subaru again! Sincerely, Tom Ruggiero, Dealer Principal

December 20, 2019

Service great - pressure to submit a review annoying They did a quick and solid job expect I had to remind them multiple times about the 10% discount I qualify for before they reduced the bill. But they More

by JOHNRASO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Otero
Dec 23, 2019 -

Bay Ridge Subaru responded

So glad to hear that you enjoyed our service at Bay Ridge Subaru. Thank you for choosing and recommending us. We want to wish you a Happy Holiday and hope to see you soon. Sincerely, Tom Ruggiero, Dealer Principal

December 20, 2019

Marc and Alicia deserve a raise! The recall letter said the airbag replacement would take 1 to 3 hours but the dealership said it was an all day job. It turned out to be 4 1/2 hours. More

by JIMAUR1029
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena
Dec 23, 2019 -

Bay Ridge Subaru responded

Thank you for taking the time to leave us a review regarding your visit to our dealership, I am sorry to hear you were not satisfied with the length on time for your service, but we appreciate your feedback. Customer service is extremely important to us, and it is always our #1 goal to satisfy our customers. Thank you for your patience and we look forward to working with you again in the future. Sincerely, Tom Ruggiero, Dealer Principal

December 20, 2019

Everyone is nice and outgoing and tries to work with you Alvaro was very helpful and always kept me updated. He was wonderful to work with and was very outgoing and nice. I also spoke with the manager and he More

by Guang Rong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvaro
Dec 23, 2019 -

Bay Ridge Subaru responded

Thank you for the review as well as the 5-star rating. Thank you for choosing Bay Ridge Subaru for all of your vehicle needs. We hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

December 20, 2019

Service was awesome!! Came in for an oil change and everyone was friendly and I went through express.... it was done in an hour. Very happy with my Subaru and Bayridge Suba More

by A.Anacrelico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Bay Ridge Subaru responded

Thank you for your kind words and five star rating. We appreciate your business and would like to wish you & your family a Happy Holiday. We hope to see you soon. Sincerely, Tom Ruggiero, Dealer Principal

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