Bay Ridge Subaru - Service Center

Always a fine experience when I bring in my Outback for Always a fine experience when I bring in my Outback for service. This time a recall was done quickly with no delays. Marc is the man. Always a fine experience when I bring in my Outback for service. This time a recall was done quickly with no delays. Marc is the man. More

They serviced my car quickly. Everyone was friendly. Waiting room was very comfortable. Waited 1 hour from start to finish, Waiting room was very comfortable. Waited 1 hour from start to finish, More

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Perfection says it all! No more needs to be said! They are more than efficient; they are Bay Ridge Subaru are more than efficient; they are Bay Ridge Subaru More

Ernie was a fantastic representative on the ground and took great care of me. Very communicative and collaborative and got me in and out quickly and with my vehicle looking clean! took great care of me. Very communicative and collaborative and got me in and out quickly and with my vehicle looking clean! More

It’s very much appreciated that the customer service department notifies you of any issues they find during their servicing and letting you know of the costs upfront. Their honesty is what makes me go b department notifies you of any issues they find during their servicing and letting you know of the costs upfront. Their honesty is what makes me go back to them every time my Subaru needs servicing. More

First time there. Wait was a bit longer than what I'm used to but the waiting area made it tolerable. Place was clean and orderly and Wifi allowed me to get work done. used to but the waiting area made it tolerable. Place was clean and orderly and Wifi allowed me to get work done. More

Very good customer service from Ernie. It was a long wait (two hours) for a check-up, but I guess you need to allocate at least half the day for 6-month multipoint checkups. I was happy just to pay lab wait (two hours) for a check-up, but I guess you need to allocate at least half the day for 6-month multipoint checkups. I was happy just to pay labor costs and get a discount on the fix to one of the tires that had a slow leak. More

The people working in the service dept are polite and knowledgeable. It’s a pleasure dealing w them. Wait time wasn’t bad at all. knowledgeable. It’s a pleasure dealing w them. Wait time wasn’t bad at all. More

The service was excellent! It was quick and minimum time for filling forms on site. I went in for oil change with buyer benefits, they called me about an hour later that my car is ready for pickup. The wait for filling forms on site. I went in for oil change with buyer benefits, they called me about an hour later that my car is ready for pickup. The wait to pickup while there was also within 20min. The experience was quick and sweet! More