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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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October 13, 2021

Dealership is clean, friendly, and keeps you updated. Work was done in the estimated time. More

by GVP323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anastasia
Oct 13, 2021 -

Bay Ridge Subaru responded

Hi, GVP323! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

October 13, 2021

They seem honest. I've been in twice for service and I've been happy each time. More

by TONYCHEE
Recommend Dealer
Yes
Employees Worked With
Anastasia
Oct 14, 2021 -

Bay Ridge Subaru responded

Hi, TONYCHEE! Thank you for the high rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 13, 2021

My first service and as a first time Subaru owner, I am very pleasantly surprised at the great service. More

by yosbg1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Oct 14, 2021 -

Bay Ridge Subaru responded

Thank you for the stellar rating, yosbg1! We're delighted to hear that you left the dealership satisfied with our services. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

October 13, 2021

During tire rotation, noticed the scratch my shiny yellow brake calipers on the STI. I just hope that it doesnt rust through More

by USDROLLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sabina Triunfel
Oct 22, 2021 -

Bay Ridge Subaru responded

USDROLLA, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

October 13, 2021

On the date of 10/12/21 at your Cropsey Ave service center, I was highly upset and disappointed with services rendered. I travel some time to keep my appointments, so it is baffling that an appointment More

by JAMIERENEEWEBB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marc D'Ottavio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Oct 22, 2021 -

Bay Ridge Subaru responded

JAMIERENEEWEBB, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

October 13, 2021

I always feel confident that what needs to be done is done and there is no unnecessary work or charges. The team is always friendly and honest and that means a lot to mean as a woman. More

by TEDALDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Oct 14, 2021 -

Bay Ridge Subaru responded

Hi, TEDALDI! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 13, 2021

快速有效地解决问题,你不必 Solve problems quickly and effectively, you don’t have to worry about spending half a day here, and the staff is also very friendly More

by WMH258170
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 14, 2021 -

Bay Ridge Subaru responded

Hi, WMH258170! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 12, 2021

Courteous, prompt and efficient. My first service with Bay Ridge Subaru and was in and out in just over one hour. Bright and clean waiting area with complimentary coffee and snacks. Thank you for a great More

by jlcapra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Bay Ridge Subaru responded

Hi, jlcapra! Thank you for the stellar rating. We're happy to hear that your positive experience earned us your loyalty and trust. We hope to work with you again in the future. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 12, 2021

fast and courteous with a recall fuel pump replacement. did a multi-point safety check for free as well! More

by flemishsour
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Bay Ridge Subaru responded

Hi. flemishsour! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 12, 2021

Excellent service as usual. Marc was helpful and friendly and the work was completed promptly. They are my 4th Subaru dealer and I have been thoroughly pleased with their service since 2003. They have upgrad More

by Mark from Brooklyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Bay Ridge Subaru responded

Hi, Mark from Brooklyn! Thank you for the stellar rating. We're happy to hear that working with Marc elevated your experience with us. Your loyalty and trust mean the world to us. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

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