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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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September 12, 2021

Bay Ridge Subaru service was easy to deal with. Made appointment, showed up, was seen relatively quickly and was able to wait while my car was inspected and checked. The staff was busy but reasonably at More

by KDESANTIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Bay Ridge Subaru responded

Hi, KDESANTIS! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

September 12, 2021

The representative was very helpful and understanding. In addition, the technician was very informative and explained clearly what the problem was with my car. The waiting area was very clean. More

by Cynthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Sep 13, 2021 -

Bay Ridge Subaru responded

Hi, Cynthia! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

September 11, 2021

Courteous professional timely and excellent communication. They provided a quick assessment of the car plus the inspection called me with details. We agreed on the work to be done and I picked More

by MAJAM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Sep 13, 2021 -

Bay Ridge Subaru responded

Hi, MAJAM1! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Please let us know if there's anything else we can help you with. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

September 11, 2021

Bay Ridge Subaruis very clean, honest snd friendly service department. You are greeted with a welcome and your car is taken right in. They tell you how long it will take and they are right on time. Th More

by Guardianangel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Sep 13, 2021 -

Bay Ridge Subaru responded

Hi, Guardianangel! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

September 10, 2021

The staff was very friendly and professional. The price was fair and the service was efficient and completed in a reasonable time. I am very satisfied with the service. More

by Rodrigo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Sep 13, 2021 -

Bay Ridge Subaru responded

Hi, Rodrigo! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

September 10, 2021

Bay Ridge Subaru was able to perform services in a timely manner so that I can often wait while my car is serviced. They are attentive and take care of the car. I come back for any dealer required services. More

by DAVIDARKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Bay Ridge Subaru responded

Hi, DAVIDARKY! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to see you again in the future! Sincerely, Tom Ruggiero, Principal Dealer

September 10, 2021

I showed up to my appointment at the service center.They took care of the issue in a timely fashion.I'm a satisfied customer. More

by XFILECITY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Bay Ridge Subaru responded

Hi, XFILECITY! Thank you for the glowing review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

September 09, 2021

Great friendly service. Customer support is great very helpful. Mr wan is new to the service dept. Which offer great help and friendly service. Looking forward to see him again More

by AAMING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr wan new to part and service dept
Sep 10, 2021 -

Bay Ridge Subaru responded

Hi, AAMING! Thank you for the 5-star review. We're happy to hear that working with Mr. Wan led to such a positive experience. Please let us know if there's anything else we can help you with. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

Sep 11, 2021 -

AAMING responded

Not at the moment, But if anything Will definitely Let you know. tks again

September 08, 2021

I’ve been going here for a few years for oil changes on my outback and they do a good job. Also the lounge has free coffee so why not? The wait time can be a little long sometimes but if you make a More

by EFECHEVERRIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Sep 09, 2021 -

Bay Ridge Subaru responded

Hi, EFECHEVERRIA! Thank you for the stellar review. We're happy to hear that we are able to assist with your Outback's oil changes. We look forward to your next visit. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

September 08, 2021

Bay Ridge Subaru was able to perform services in a timely manner. They are attentive and take care of the car. I come back for any dealer required services. More

by MISTERRAYMONDHUANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Bay Ridge Subaru responded

Thank you for the high rating, MISTERRAYMONDHUANG! We're happy to hear that your positive experiences earned us your loyalty and trust. We hope to work with you again soon. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

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