Bay Ridge Subaru - Service Center

As always Marc is courteous and friendly and knowledgeable. He always explains what needs to be done The atmosphere is clean and inviting The wait time was fine knowledgeable. He always explains what needs to be done The atmosphere is clean and inviting The wait time was fine More

Very good customer service. Ernie communicated well, was friendly and professional, kept us updated on timing of repair while I waited. He is a a definite asset to your service staff. friendly and professional, kept us updated on timing of repair while I waited. He is a a definite asset to your service staff. More

Went in early for an inspection. Apparently I needed more miles. I understand this but it wasn’t communicated to me until about two and a half hours into my visit. I don’t mind waiting but communication is miles. I understand this but it wasn’t communicated to me until about two and a half hours into my visit. I don’t mind waiting but communication is the key. Sabina was very gracious and explained everything to me. More

I needed a new batter in key fob and another key fob repaired. All done and done well and well priced. Great snacks kept me happy while I waited😊😊😊 repaired. All done and done well and well priced. Great snacks kept me happy while I waited😊😊😊 More

just one job left for my car, after that job is finished, i review my option again. The other things is ok for me. thanks. i review my option again. The other things is ok for me. thanks. More

I brought my car in for a tire that had a slow leak. They took me in immediately and were extremely courteous. They gave me an estimate of how long it would take and they were right on the money when I went took me in immediately and were extremely courteous. They gave me an estimate of how long it would take and they were right on the money when I went back to get my car I would not hesitate to use their service department again! More

Always a pleasant experience when I have to bring in my car for service. Salespeople keep you up to date, bathrooms are clean, waiting area clean and always water, coffee and snacks available. thank you! car for service. Salespeople keep you up to date, bathrooms are clean, waiting area clean and always water, coffee and snacks available. thank you! More

Great customer service. Ernie the service department representative was professional, friendly and courteous. The waiting area was comfortable and clean and they offer complimentary snacks and coffee. representative was professional, friendly and courteous. The waiting area was comfortable and clean and they offer complimentary snacks and coffee. More

Excellent service, they took my car in on short notice and repaired it quickly. Kudos to the service department for the quick level of service given. and repaired it quickly. Kudos to the service department for the quick level of service given. More

My car have the check engine light on. I came in Monday morning for an emergency appointment . Service support rep Ernie Wan was very helpful and got the problem resolved that morning. morning for an emergency appointment . Service support rep Ernie Wan was very helpful and got the problem resolved that morning. More