2,318 Reviews of Bay Ridge Subaru - Service Center
The service is always prompt, courteous and helpful. The service managers, mechanics, reception, everyone strives and succeeds at providing superior service and making one feel welcome. service managers, mechanics, reception, everyone strives and succeeds at providing superior service and making one feel welcome. More
Wonderful service. Very smooth to drop and pick up my car. Service done within the time I was told. Marc was so helpful. I will definitely come here for my service from now on. car. Service done within the time I was told. Marc was so helpful. I will definitely come here for my service from now on. More
Everyone on Customer service team was pleasant and attentive. The service work was completed within the estimated time frame and the service charges seemed reasonable. attentive. The service work was completed within the estimated time frame and the service charges seemed reasonable. More
Very nice dealership . Very friendly,very fast, not too expensive and very nice coffee. I recommend this dealership for my friends even those who have another brand car. expensive and very nice coffee. I recommend this dealership for my friends even those who have another brand car. More
As always wonderful service everyone is pleasant and respectful it did take a little longer to complete my State inspection this time around but it was a pleasant experience respectful it did take a little longer to complete my State inspection this time around but it was a pleasant experience More
Friendly, kept me informed and Sabena explained clearly. The billing person was also friendly and helpful. While I had to wait because of all the work that needed to be done, area for waiting was quiet, pe The billing person was also friendly and helpful. While I had to wait because of all the work that needed to be done, area for waiting was quiet, peaceful, connected to outdoor. More
Always happy to see the Bay Ridge Subaru Service team. The team always friendly, courteous and helpful when I need to get my vehicle service. Thanks Service Team don't ever change! The team always friendly, courteous and helpful when I need to get my vehicle service. Thanks Service Team don't ever change! More
It was a very smooth experience within 745 left my car they did all the work properly tell me what is a P done call me up in a few hours came back picked up my car altogether very pleasant experience they did all the work properly tell me what is a P done call me up in a few hours came back picked up my car altogether very pleasant experience More
Andrea was good and explained to me everything in details. Andrea could even shared honest opinion with me and it helps me in exploring the new car Ascent. This time I finally got my report for the l details. Andrea could even shared honest opinion with me and it helps me in exploring the new car Ascent. This time I finally got my report for the last repair about half year ago and understand what happened to my car after leaving there for a month to two. But the repair for the break pad was way too expansive. Is dealer selling more expansive than the parts selling online? I don't know. But this is the last year under the extended warranty. I appreciate Bay Ridge Subaru had took care of my car in the past 5+ years. I am not sure if it was Gerald but someone looks like picture did come up and greeted me and offered to answer any questions politely and welcomingly. More
Excellent, competent knowledge. However, I was not informed beforehand that at the end of the repair (windshield replacement), I should not move the car for 24 hours and never if it was raining. Also informed beforehand that at the end of the repair (windshield replacement), I should not move the car for 24 hours and never if it was raining. Also I was told it would take only (!) 3 or 4 hours, yet I had to wait all day. And lastly, I was promised that a copy of the paid invoice would be promptly sent to my insurance company, but as of 24 hours later, it has not been sent. C'mon, guys. You should do better than that. More