Back

Bay Ridge Subaru - Service Center

Brooklyn, NY

not yet
rated
2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

Sort by
May 27, 2021

The service is always prompt, courteous and helpful. The service managers, mechanics, reception, everyone strives and succeeds at providing superior service and making one feel welcome. More

by ROSS_BRADY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
May 27, 2021 -

Bay Ridge Subaru responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care! Sincerely, Tom Ruggiero, Dealer Principal

May 26, 2021

Wonderful service. Very smooth to drop and pick up my car. Service done within the time I was told. Marc was so helpful. I will definitely come here for my service from now on. More

by pchen2045
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Bay Ridge Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bay Ridge Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Tom Ruggiero, Dealer Principal

May 25, 2021

Everyone on Customer service team was pleasant and attentive. The service work was completed within the estimated time frame and the service charges seemed reasonable. More

by DHKAUFMAN58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
May 26, 2021 -

Bay Ridge Subaru responded

Thank you for the great review! We're pleased to hear that our team has given you excellent service. We appreciate your business and welcome you back whenever you need help. Sincerely, Tom Ruggiero, Dealer Principal

May 24, 2021

Very nice dealership . Very friendly,very fast, not too expensive and very nice coffee. I recommend this dealership for my friends even those who have another brand car. More

by BORYSCHERKAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena
May 24, 2021 -

Bay Ridge Subaru responded

Thank you for rating us 5 stars, BORYSCHERKAS. We appreciate it! Sincerely, Tom Ruggiero, Dealer Principal

May 24, 2021

As always wonderful service everyone is pleasant and respectful it did take a little longer to complete my State inspection this time around but it was a pleasant experience More

by COLLAZORAMON262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara Colon
May 24, 2021 -

Bay Ridge Subaru responded

That's great to see, COLLAZORAMON262! Bay Ridge Subaru appreciates your feedback. Sincerely, Tom Ruggiero, Dealer Principal

May 24, 2021

Friendly, kept me informed and Sabena explained clearly. The billing person was also friendly and helpful. While I had to wait because of all the work that needed to be done, area for waiting was quiet, pe More

by HCORONGES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
May 24, 2021 -

Bay Ridge Subaru responded

Hi HCORONGES, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Tom Ruggiero, Dealer Principal

May 24, 2021

Always happy to see the Bay Ridge Subaru Service team. The team always friendly, courteous and helpful when I need to get my vehicle service. Thanks Service Team don't ever change! More

by BluSubie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Bay Ridge Subaru responded

We're happy to hear that you had such a nice service experience with us, BluSubie. We appreciate your business and hope to see you again. Sincerely, Tom Ruggiero, Dealer Principal

May 21, 2021

It was a very smooth experience within 745 left my car they did all the work properly tell me what is a P done call me up in a few hours came back picked up my car altogether very pleasant experience More

by BOXCAR.48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
May 24, 2021 -

Bay Ridge Subaru responded

BOXCAR.48, thank you for your positive rating and feedback. Sincerely, Tom Ruggiero, Principal Dealer

May 21, 2021

Andrea was good and explained to me everything in details. Andrea could even shared honest opinion with me and it helps me in exploring the new car Ascent. This time I finally got my report for the l More

by HUGHES1015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Bay Ridge Subaru responded

Thank you for choosing Bay Ridge Subaru, HUGHES1015! We are happy to know that Andrea, Gerald and the rest of the team provided you with a welcoming and professional experience. We look forward to working with you again! Sincerely, Tom Ruggiero, Dealer Principal

May 20, 2021

Excellent, competent knowledge. However, I was not informed beforehand that at the end of the repair (windshield replacement), I should not move the car for 24 hours and never if it was raining. Also More

by MICHAEL_HAMBURG44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
May 21, 2021 -

Bay Ridge Subaru responded

Customer Satisfaction is very important to us and we are glad that we were able to help you start the process of resolving this matter. We’re sorry for any inconvenience we may have caused you. Please give us a call if you have any other questions or concerns or would like to discuss this matter further. Sincerely, Tom Ruggiero, Dealer Principal

...
62
...