Back

Bay Ridge Subaru - Service Center

Brooklyn, NY

not yet
rated
2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

Sort by
April 16, 2021

Fast, friendly, efficient, thorough. Great waiting room! . Great Starbucks center & fun cat videos on one tv. Car is riding well and we expect to have it for a long time. The Subaru family makes driving mor More

by MJDL89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Marconi, Joseph Teti, Cornelius Middleton, Alicia Sena
Apr 19, 2021 -

Bay Ridge Subaru responded

Thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Tom Ruggiero, Dealer Principal

April 15, 2021

Dropping off and picking up my vehicle was prompt. Answered all my questions. Satisfied with the work they’ve done on my older vehicle. No issues always a pleasure. More

by Bry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Apr 15, 2021 -

Bay Ridge Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Tom Ruggiero, Dealer Principal

April 15, 2021

It's always a pleasure dealing with Bay Ridge Subaru. It's easy to make an appointment and Subaru is right on top of things, letting me know when there's a recall or it's time to perform service. I've be More

by JUDITH.NADEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Bay Ridge Subaru responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care! Sincerely, Tom Ruggiero, Dealer Principal

April 15, 2021

They are excellent with keeping you informed and explaining the details about the service. Friendly and courteous service. A very nice waiting area as well. More

by SIR.MARVIN
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Apr 16, 2021 -

Bay Ridge Subaru responded

We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care! Sincerely, Tom Ruggiero, Dealer Principal

April 15, 2021

Got in with one day's notice for a full service and they were very friendly and accommodating. I was very pleased with this service More

by doitholland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Apr 16, 2021 -

Bay Ridge Subaru responded

Thanks for taking the time to leave your feedback, doitholland! Sincerely, Tom Ruggiero, Dealer Principal

April 15, 2021

The service was efficient, and the staff could not be more helpful. It was my second visit because the first visit was also satisfactory. MAC More

by mcabral5864
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Apr 15, 2021 -

Bay Ridge Subaru responded

We appreciate your positive review about your recent experience with us! Thank you again for choosing Bay Ridge Subaru and we hope to see you again. Sincerely, Tom Ruggiero, Dealer Principal

April 13, 2021

Kayla is amazing. The techs know exactly what to do. A easy and friendly staff. Covid-19 precautions are in place. It was a good experience here. no complaints at all. More

by info84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Bay Ridge Subaru responded

info84, thank you for your 5 Star Review! We appreciate your business and kind words! Sincerely, Tom Ruggiero, Dealer Principal

April 13, 2021

The people are outstanding and you cannot beat the service provided. Furthermore, who knows your Subaru better than these guys and gals? Since 25 words are required this additional sentence meets the More

by CASABROOKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Apr 13, 2021 -

Bay Ridge Subaru responded

Thank you, CASABROOKS! We appreciate your awesome feedback. Sincerely, Tom Ruggiero, Dealer Principal

April 12, 2021

Service was timely and well managed. Was just a routine oil change etc. They even had coffee available and the bathrooms were clean. It was a good experience. More

by TCOTTONE6023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Apr 12, 2021 -

Bay Ridge Subaru responded

TCOTTONE6023, thank you for the positive rating and review! Sincerely, Tom Ruggiero, Dealer Principal

April 12, 2021

Kayla’s customer service was amazing! She was also kind, and made sure I was informed throughout every step of the process. I would recommend everyone visit and ask for her :) More

by monetjeffries
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Apr 12, 2021 -

Bay Ridge Subaru responded

monetjeffries, thank you so much for your high rating! Sincerely, Tom Ruggiero, Dealer Principal

...
70
...