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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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April 12, 2021

Great overall experience as it is usually the case. I actually think they went beyond the call with the service provided, nice feeling. Thank you! More

by XURXOANTONIO25
Recommend Dealer
Yes
Employees Worked With
Kiara Colon
Apr 12, 2021 -

Bay Ridge Subaru responded

We greatly appreciate your five star review. Thank you for choosing Bay Ridge Subaru. Safe travels. Sincerely, Tom Ruggiero, Dealer Principal

April 11, 2021

car taken in for service right-away. friendly staff. clean, bright waiting area/seats in waiting area well spaced out for saftey/covid purposes x More

by MAILHAND158
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Bay Ridge Subaru responded

Thank you for visiting Bay Ridge Subaru. We are happy to know that you enjoyed our services. We look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

April 09, 2021

Good service and professional. I enjoyed the personal touch when I wanted to sit outside rather than inside. I was offered a chair to sit in. More

by bryantbrant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Apr 12, 2021 -

Bay Ridge Subaru responded

Thank you, bryantbrant! We appreciate your business and support. Please come visit us again soon. Sincerely, Tom Ruggiero, Dealer Principal

April 09, 2021

Marc and all of the others were friendly, prompt and competent. I always feel comfortable bringing my car for service. I can expect competence and thoroughness. More

by SKNOBLAUCH.PHD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena
Apr 12, 2021 -

Bay Ridge Subaru responded

Thank you SKNOBLAUCH.PHD, for the amazing rating. Sincerely, Tom Ruggiero, Dealer Principal

April 09, 2021

It was easy to make an appointment. They took the car on time and finished within an hour. They were receptive to issues that we were having with the car and satisfactorily completed the work. More

by SUZANNEWOLBERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara Colon
Apr 12, 2021 -

Bay Ridge Subaru responded

Thank you for visiting, SUZANNEWOLBERS! We are happy to know that you enjoyed our services. We look forward to your next visit! Sincerely, Tom Ruggiero, Dealer Principal

April 09, 2021

Friendly service, good online reservation system. Very clean and convenient. Been using them for years, and intend to continue to do so for service and sales. More

by BC
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Colon
Apr 12, 2021 -

Bay Ridge Subaru responded

We thank you for your stellar rating. Please visit us again. Sincerely, Tom Ruggiero, Dealer Principal

April 09, 2021

Starlink updated. Told tires needed air. no air added Starlink updated. Told tires needed air. no air added ,tire indicator left yellow on dash Oil change reminder never put on windshield last oil c More

by GENEVIEVETWOHIG
Recommend Dealer
No
Employees Worked With
Kayla Rodriguez
Apr 16, 2021 -

Bay Ridge Subaru responded

We strive for 100% customer satisfaction and surely missed the mark here. Your opinion is very important to us as well as your business & we apology for any inconvenience we may have caused you. We have addressed your comments with our management team & we thank you for bringing this to our attention. Sincerely, Tom Ruggiero, Dealer Principal

April 09, 2021

Resolved my issue with radio in my 2018 Subaru Outback and it was covered under warranty. Very easy to make appointment. Outback was ready as promised. Excellent service. More

by Gintare1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Apr 12, 2021 -

Bay Ridge Subaru responded

We appreciate your 5-star rating, Gintare1. Please come see us again soon. Sincerely, Tom Ruggiero, Dealer Principal

April 08, 2021

Knowledgeable,professional,honesty,friendly...The salesperson Mr.Gerald Wactor who helped me choose my vehicle was all of that mentioned above,I will definitely recommend families and friends in the More

by MASTERLAY888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Bay Ridge Subaru responded

Thank you for all of your kind words for Gerald! He’s a great part of our team and we’re happy to hear that he made your experience with us a great one! Sincerely, Tom Ruggiero, Dealer Principal

April 07, 2021

The service was excellent and the people very helpful. In addition, the waiting room was comfortable and well set up. This is an excellent dealership. More

by RACKAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Apr 07, 2021 -

Bay Ridge Subaru responded

Thank you for visiting, RACKAL! We are happy to know that you enjoyed our services. We look forward to your next visit! Sincerely, Tom Ruggiero, Dealer Principal

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