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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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April 06, 2021

Cornelius was great - got me in and out as requested and found me new lease I was looking for - happy repeat customer of bay ridge Subaru More

by JOSHSTERNOFF
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Apr 06, 2021 -

Bay Ridge Subaru responded

Thank you for stopping by, JOSHSTERNOFF! We are glad you enjoyed your time with us! Sincerely, Tom Ruggiero, Dealer Principal

April 06, 2021

They were ready, waiting room was appropriate, people were proffessional and helpful. TV was on a animal channel..lol Only thing ( not a biggie) it took over 2 to upgrade the cars software and and check More

by AKUTCHER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez, Kiara Colon
Apr 07, 2021 -

Bay Ridge Subaru responded

Thank you for the five stars, AKUTCHER! Bay Ridge Subaru appreciates your business. Sincerely, Tom Ruggiero, Dealer Principal

April 06, 2021

People very pleasant...service was great, no problem at all. I would highly recommend this dealer. Called in the morning and got appointment the same day! More

by DBOSA427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Apr 07, 2021 -

Bay Ridge Subaru responded

Thanks for the perfect rating for us, DBOSA427! We are here whenever you need help. Sincerely, Tom Ruggiero, Dealer Principal

April 06, 2021

Service Dept. handling my compressor recall were excellent , courteous & prompt. Waiting for warmer weather to put this change to the test.My family has a long customer relationship with the dealers More

by GERARDLAWYUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez, Kiara Colon
Apr 06, 2021 -

Bay Ridge Subaru responded

We are happy to have earned your positive rating. Come visit us again soon. Sincerely, Tom Ruggiero, Dealer Principal

April 02, 2021

Even though I did spend more than I wanted, my wife and I had a very pleasant, and professional experience. Salesman Raymond D. - thank you very much for all you did to make buying a new vehicle less stressf More

by nellastoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Duran, Kayla Rodriguez
Apr 02, 2021 -

Bay Ridge Subaru responded

We are so pleased to hear that you had a pleasant experience with us! Thank you for the five star review! We hope to see you back! Sincerely, Tom Ruggiero, Principal Dealer

April 02, 2021

It's always a good service experience here. Staff is friendly and professional, work is done right the first time, and the promised wait time was accurate. More

by craiginnyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Bay Ridge Subaru responded

Thank you for the positive feedback. It is great to know that your experience with us went well and that our staff was professional and knowledgeable. We value you as a customer and hope to see you again soon! Sincerely, Tom Ruggiero, Principal Dealer

April 02, 2021

Great service. Great experience. Mr Marc D’Ottavia helped us with our annual service and he was very courteous and informative. Looking forward to doing it again with Bay Ridge Subaru More

by OutBuBack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Bay Ridge Subaru responded

You are welcome! Looking forward to work with you again soon. Sincerely, Tom Ruggiero, Principal Dealer

April 02, 2021

Quick and easy!Very courteous.Geat experience.Very professional.Marc D'Ottavia no pressure.Told me what I needed gave the price and got it done. More

by Joe Bruno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Bay Ridge Subaru responded

Thank you for your 5 star review, Joe. We appreciate your business and look forward to your next visit with us! Sincerely, Tom Ruggiero, Principal Dealer

April 01, 2021

Always excellent and efficient service at this dealership. Waiting room is clean, bathrooms clean and always coffee or tea available. Staff very helpful as well. More

by GMAR55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Rodriguez
Apr 01, 2021 -

Bay Ridge Subaru responded

Thank you for visiting us, GMAR55. We are happy to know that you enjoyed our services. We look forward to working with you again. Sincerely, Tom Ruggiero, Principal Dealer

April 01, 2021

Efficient and professional service even though it was just for an oil change. Treated me as if I was getting a multi function service. Highly recommend!!! More

by Jaridas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Apr 01, 2021 -

Bay Ridge Subaru responded

Thank you for taking the time to leave us a great 5 star review, Jaridas! It was a pleasure to work with you, and we look forward to working with you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

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