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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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March 23, 2021

Today I had my impress serviced. Taken on time and completed within an hour and a half. Good job and courteous staff. And reasonable prices. Thanks. More

by AJNOSF1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 24, 2021 -

Bay Ridge Subaru responded

I am pleased to know you had a good experience with us. Thank you for visiting Bay Ridge Subaru and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

March 23, 2021

Thanks to everyone at Subaru service. Marc and team diagnose for fuel injection throttle repairs. Maintenance before any troubles always keeps road trips safe and sound!! More

by STEPHENK556
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Mar 24, 2021 -

Bay Ridge Subaru responded

Thank you for the feedback and for visiting Bay Ridge Subaru. If there is anything else we can help you with please don't hesitate to ask, Stephen. Sincerely, Tom Ruggiero, Dealer Principal

March 23, 2021

First time in for service on new/used 2017 Outback we'd just bought from another dealer the month before. Scary problem--all engine lights flashing. Would dit be covered under warranty. They replaced the e More

by peter.hassinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie who brings out your car has a nice friendly attitude., Kayla Rodriguez, Kiara Colon
Mar 24, 2021 -

Bay Ridge Subaru responded

Thank you for the compliments and five-star rating, Peter. Please come see us again soon. Sincerely, Tom Ruggiero, Dealer Principal

March 23, 2021

Thank you for service. As usual, everything on time and quick. Hi performance and very profession job. Great service and helped out quickly. I was texted. More

by ARKAN56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Bay Ridge Subaru responded

Thank you for visiting Bay Ridge Subaru we're thrilled to have provided you with five-star service ARKAN56. We hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

March 23, 2021

The service received was great as usual, the staff was very efficient given the amount of persons/ vehicles they had to attend to. The wait was in excess of an hour. More

by CLUV4REEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Mar 24, 2021 -

Bay Ridge Subaru responded

Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Tom Ruggiero, Dealer Principal

March 22, 2021

Waiting waiting time was horrible for hours for an oil change watch customers come and go after me and I had an appointment 2 weeks ago so was yours More

by QUEEN1LUNDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kiara Colon
Mar 31, 2021 -

Bay Ridge Subaru responded

Thank you so much for sharing your feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 888-435-1441. Sincerely, Tom Ruggiero, Dealer Principal

March 22, 2021

Service was very quick and the the service dept. staff was professional and very pleasant and friendly. The cost of the six months service seemed somewhat high. More

by JJARMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Mar 22, 2021 -

Bay Ridge Subaru responded

Thank you for visiting Bay Ridge Subaru, JJARMER. We are happy to know that you enjoyed our services. We look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

March 22, 2021

The quality of service is very good, I will continue to go there to solve the problem of the car if necessary. I like it. More

by Alexander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Rodriguez
Mar 22, 2021 -

Bay Ridge Subaru responded

Thank you for your positive rating. We’re happy to see that our team was able to give you a great experience. We look forward to working with you again in the future, Alexander! Sincerely, Tom Ruggiero, Dealer Principal

March 22, 2021

Friendly knowledgeable staff. I appreciated their professionalism. The dept provided good service along with prompt communication and the loaner car set up was easy and efficient. More

by geoffosullivan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez, Kiara Colon
Mar 22, 2021 -

Bay Ridge Subaru responded

It's good to know that you had an overall good experience with us. Thank you for choosing Bay Ridge Subaru, geoffosullivan. Sincerely, Tom Ruggiero, Dealer Principal

March 22, 2021

Sabina was very speedy getting me signed in and getting my car done in the promised time. She texted me when done and the car was all set. More

by dsilvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor, a mechanic, was very polite. , Sabina Triunfel
Mar 23, 2021 -

Bay Ridge Subaru responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us and with the help of Sabina. We value your business at Bay Ridge Subaru. Safe travels. Sincerely, Tom Ruggiero, Dealer Principal

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