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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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March 19, 2021

What a great experience. Marc D'Ottavio was so friendly and extremely helpful. He went above and beyond and addressed all of my car issues. I will definitely be back the next time I need service done on my More

by MSECCIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Bay Ridge Subaru responded

Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Tom Ruggiero, Dealer Principal

March 19, 2021

Good customer service. Friendly and receptive Recall done. Very pleasant surroundings. Oil and filter done as promised .No charge Marc is very accommodating and explains everything More

by SUZANNE1031
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Bay Ridge Subaru responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day. Sincerely, Tom Ruggiero, Dealer Principal

March 19, 2021

I give them four stars because I'm not sure if during the installation of my in cabin air filter this service, the clip on the right regulating the glove box had the pin hold break It is possible it gave out More

by DENNISV_2281
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Bay Ridge Subaru responded

We appreciate your feedback, DENNISV_2281. Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Bay Ridge Subaru and we hope to see you again. Sincerely, Tom Ruggiero, Dealer Principal

March 19, 2021

Friendly responsive efficient helpful high quality clean well organized accessible professional and so on and so on and so on, and so on, and so on More

by PKETTLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Bay Ridge Subaru responded

Thank you very much, PKETTLE. We appreciate the high compliment, and we're so glad you were able to experience our top-notch service here at Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

March 19, 2021

Service was good I was out in an hour and half as I was told. Staff was pleasant I appreciate the service I was provided. More

by TEVENTS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 22, 2021 -

Bay Ridge Subaru responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bay Ridge Subaru and we hope to see you again soon! Sincerely, Tom Ruggiero, Dealer Principal

March 17, 2021

Service was prompt and efficient. The contactless updates and clean waiting room are a big plus. Marc suggested some enhancements which made a lot of sense. More

by DAVID.GOLUB
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Bay Ridge Subaru responded

Thank you for taking the time to share your 5 star experience with Marc! Please do not hesitate to reach out to us, when we can work with you down the road! Sincerely, Tom Ruggiero, Dealer Principal

March 17, 2021

As always service is polite, efficient and honest. COVID protocols excellent I never worry that I’m being upsold nothing more to say except this website sucks More

by JERKLEINMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara Colon
Mar 18, 2021 -

Bay Ridge Subaru responded

I am pleased to know you had a good experience with us. Thank you for visiting Bay Ridge Subaru and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

March 17, 2021

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by IRIDON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 18, 2021 -

Bay Ridge Subaru responded

Thank you for the positive rating, IRIDON. Sincerely, Tom Ruggiero, Dealer Principal

March 16, 2021

It is always a pleasure dealing with the Bay Ridge Subaru dealership. Everyone is super attentive and kind. Great service and great team. Thank you, Domenic More

by CINEMOD99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Mar 16, 2021 -

Bay Ridge Subaru responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you. We'd love to assist you again. Sincerely, Tom Ruggiero, Dealer Principal

March 16, 2021

Pleasant experience at Bay Ridge Subaru for a service. This was my first experience at Bay Ridge Subaru for a recall. Easy to book appointment online. Clean waiting room with people observing social dista More

by caugenbraun
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara Colon
Mar 17, 2021 -

Bay Ridge Subaru responded

Thank you so much for your high rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Tom Ruggiero, Dealer Principal

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