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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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March 16, 2021

My experiences have been relatively good having my vehicle serviced at Bay Ridge Subaru. Kayla's customer skills and interaction is outstanding. A pleasure to interact with always. More

by YCHERUB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 17, 2021 -

Bay Ridge Subaru responded

We are so happy to read such a great review about Bay Ridge Subaru! We look forward to your next visit! Take care! Sincerely, Tom Ruggiero, Dealer Principal

March 16, 2021

Kayla was very professional, customer friendly and the service was just right and sufficient. I’m looking forward to coming back again to service my vehicle. More

by DUFOURKERVENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 17, 2021 -

Bay Ridge Subaru responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bay Ridge Subaru! Sincerely, Tom Ruggiero, Dealer Principal

March 15, 2021

Service was on time-the oil change and checking fluids in my car were completed within 1 hr. Staff were efficient and professional and very nice. More

by sharneuman
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 15, 2021 -

Bay Ridge Subaru responded

Thank you for your 5 star review! We are so happy you had a great experience with us, we strive to have all of our guests have a positive experience! Sincerely, Tom Ruggiero, Dealer Principal

March 15, 2021

It was as hassle-free a visit as one could expect. The only thing I had to do was get myself there and back home. It was my first time using the service center and I was very pleasantly surprised. More

by SANTAGIRL63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure. A lovely young woman on Saturday morning.
Mar 15, 2021 -

Bay Ridge Subaru responded

It's a tremendous feeling to know that you enjoyed our staff and services here at Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

March 13, 2021

I am from Staten island and since ive been to Bay Ridge Subaru i would never go back to island Subaru for anything. You guys have been very welcoming and professional.with you guys it starts at the door. More

by BOZNBKLYN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 15, 2021 -

Bay Ridge Subaru responded

Thank you for the positive feedback. It is great to know that your experience with us went well and that our staff was professional and knowledgeable. We value you as a customer and hope to see you again soon! Sincerely, Tom Ruggiero, Dealer Principal

March 12, 2021

Very organized, friendly, and welcoming. Staff did a good job, answered additional questions, and the waiting room was clean and comfortable. I would come again. More

by Tanya
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Mar 15, 2021 -

Bay Ridge Subaru responded

Tanya, Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We are lucky to have an outstanding team. Thank you for choosing Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

March 12, 2021

Overall pretty good. Was told it would be an hour for my oil change but was closer to two. Additionally, I had a note on my multi-point inspection that i had to call back and inquire about. Beyond that, I h More

by simonmorph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 15, 2021 -

Bay Ridge Subaru responded

We're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care! Sincerely, Tom Ruggiero, Dealer Principal

March 12, 2021

The place was clean and covid safe. My car was due for maintenance and they were thorough and quick. They explained everything that was done. More

by ROEO50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 15, 2021 -

Bay Ridge Subaru responded

Thank you for stopping by! We appreciate you taking the time to leave us your feedback, ROEO50. Sincerely, Tom Ruggiero, Dealer Principal

March 12, 2021

Nice team,I’m very happy with the service.They are very friendly and everything done on time.I hope everyone have the same experience. More

by pollo_u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Mar 15, 2021 -

Bay Ridge Subaru responded

The nature of our business is to treat every customer the way we would want to be treated! We cant thank you enough for the excellent review and look forward to seeing you again in the dealership soon! Sincerely, Tom Ruggiero, Dealer Principal

March 11, 2021

Really nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice place. More

by WMALLOY444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 11, 2021 -

Bay Ridge Subaru responded

We’re very glad to hear that! Thank you for your business and your kind review. Have a great day! Sincerely, Tom Ruggiero, Dealer Principal

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