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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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March 10, 2021

Quick service, fixed problem, great waiting area I had low tire pressure and an appointment. They fixed that at no charge. One hour time waiting More

by MARCYARLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 10, 2021 -

Bay Ridge Subaru responded

We greatly appreciate your feedback. We sincerely value your business and look forward to your next visit! Sincerely, Tom Ruggiero, Dealer Principal

March 10, 2021

Very friendly. Solid coffee. The waiting room was very Covid-safe with plenty of room. Car was ready 20 mins early. Thank you very much! More

by JOHNHONERKAMP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Bay Ridge Subaru responded

Thank you for sharing your experience with us John! Our customers’ safety is our top priority, and we’re glad we could help you feel safe while your car was being worked on. Take care! Sincerely, Tom Ruggiero, Dealer Principal

March 10, 2021

Staff has always been friendly, professional, and efficient. I never feel pressured to spend on superfluous items or service. I trust their judgment. The waiting room and restroom are clean and plea More

by NANCYVIGGIANO2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know the name of the professional who helped me.
Mar 11, 2021 -

Bay Ridge Subaru responded

Thank you for the 5 star review, Nancy. We’re happy to hear that your experience with our service department has been great! We appreciate your business and hope to work with you again in the future. Sincerely, Tom Ruggiero, Dealer Principal

March 10, 2021

Super friendly staff, times and promises honored and work was always done professionally. Waiting room is very comfortable , which makes it a pleasure for service visit. More

by JAMIEHARFORD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Bay Ridge Subaru responded

Thank you for the positive review, Jamie. We’re so glad that our staff was friendly and able to help you quickly and efficiently. Have a great day! Sincerely, Tom Ruggiero, Dealer Principal

March 10, 2021

Very welcoming and quick service. The waiting area was clean and a great place to hand out during my car service. Thank you! I will be back. More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Marconi, Joseph Teti, Cornelius Middleton, Kayla Rodriguez, Kiara Colon
Mar 11, 2021 -

Bay Ridge Subaru responded

Thank you for the 5 star review, Andrew! We’re glad our service department made you feel welcome while your car was being serviced. We appreciate your business and look forward to working with you again in the future! Sincerely, Tom Ruggiero, Dealer Principal

March 09, 2021

Everything went very well. All persons encountered were very helpful. I saw people in service and in sales and those involved did excellent work. That’s it! More

by RONALDLEHRER
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton, Sabina Triunfel
Mar 09, 2021 -

Bay Ridge Subaru responded

Thanks for sharing with us your outstanding rating, RONALDLEHRER! It is very much appreciated.- Sincerely, Tom Ruggiero, Dealer Principal

March 09, 2021

The staff was very friendly, they were very through in explaining what was to be done on the car. Social distancing was clearly marked in the establishment. More

by KATHYKELLY811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Bay Ridge Subaru responded

Thank you for visiting Bay Ridge Subaru! We look forward to working with you again! - Sincerely, Tom Ruggiero, Dealer Principal

March 08, 2021

Great service, my 21-year-old outback got some love. The front desk was very friendly and honest with me on the price and service that needed to be done. More

by gearoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Mar 08, 2021 -

Bay Ridge Subaru responded

We're glad to hear our service team got the job done! Thank you so much for choosing Bay Ridge Subaru for your service and we hope to be able to work with you again in the future! Sincerely, Tom Ruggiero, Dealer Principal

March 08, 2021

Was a great fast and efficient service. The person that looked after me was very professional and knowledgeable and very easy to work with. Had a great experience overall. Thanks! More

by WARREN.RIZZI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Bay Ridge Subaru responded

Warren, thank you for taking the time to leave us a 5 star review. We're so glad that everything went well during your service visit, and we look forward to working with you again in the future! Sincerely, Tom Ruggiero, Dealer Principal

March 08, 2021

You can’t even ask a question without the lady on the phone saying you have to make an appointment. I understand, but a recommendation would be nice. More

by ANDYMUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Marconi
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