2,318 Reviews of Bay Ridge Subaru - Service Center
I was a bit late for my appointment, and everyone that greeted me were friendly and helpful. Kept me up to date by txt since I was not in the immediate waiting area. The experience was very pleasant. greeted me were friendly and helpful. Kept me up to date by txt since I was not in the immediate waiting area. The experience was very pleasant. More
Best dealership in terms of service.I reside on Staten Island, and even though there’s a dealership in my Boro , I still would cross that bridge to Bklyn.I wish you would resume with the placing of coveri Island, and even though there’s a dealership in my Boro , I still would cross that bridge to Bklyn.I wish you would resume with the placing of covering up the driver car seat like you used to when coming in for service.Especially with covid More
I had to call to find what was going on with the vehicle. Vehicle was not washed or clean. Service advisor said she will contact me but I ended up had to call her to find what was going. Vehicle was not washed or clean. Service advisor said she will contact me but I ended up had to call her to find what was going. More
Marc was very friendly and professional. The service to my vehicle was done pretty fast and with great quality. On my opinion, the price for TPMS diagnostics could be lower. my vehicle was done pretty fast and with great quality. On my opinion, the price for TPMS diagnostics could be lower. More
For 10 years I would have given this dealership an A+ but my final experience was unacceptable. I paid for drain to be cleaned and less than 24hours later my car was flooded with rain water. I found it unac my final experience was unacceptable. I paid for drain to be cleaned and less than 24hours later my car was flooded with rain water. I found it unacceptable when I waited one month for someone to followup with me regarding the new carpeting for the car. I finally made a phone call to get the excuses. I have ended my relationship thank you. More
This will sound strange, but I look forward to my annual trip to Bay Ridge Subaru for my inspection and maintenance. They run such an effective business, and the place is always clean and welcoming. I feel trip to Bay Ridge Subaru for my inspection and maintenance. They run such an effective business, and the place is always clean and welcoming. I feel safe in my car because I trust their services. More
I had to go in to repair a coil recall. Sabina was very professional, took care of me as soon as i arrived, called when she said she would and was very attentive to my needs/questions. Even repaired other professional, took care of me as soon as i arrived, called when she said she would and was very attentive to my needs/questions. Even repaired other items at a discounted rate since they were working in that area of the car. The process was seamless, would recommend Subaru and Sabina to anyone! More
I was quite happy with the maintenance service and it was done in a short amount of time. The staff was polite, efficient and knowlegeable. done in a short amount of time. The staff was polite, efficient and knowlegeable. More
Excellent service all around. Kayla was extremely helpful and the whole experience was easy and efficient. Appreciated being able to get a loaner also! The best part was when the whole garage gave my Baja so and the whole experience was easy and efficient. Appreciated being able to get a loaner also! The best part was when the whole garage gave my Baja some cheers. “Everyone loves a Baja!” More
I have very good experience on my past visit. The staffs were very helpful and good service. The waiting area was very clean and comfortable. were very helpful and good service. The waiting area was very clean and comfortable. More