Bay Ridge Subaru - Service Center

Professional and quick service. Everyone from the starting made my experience an easy one, Special thanks to Mark D'Ottavio, as well at to all other guys. starting made my experience an easy one, Special thanks to Mark D'Ottavio, as well at to all other guys. More

I was greeted professionally and my appointment was on time. My car was ready in the timeframe they gave me. Very courteous and knowledgeable. I recommend this dealership time. My car was ready in the timeframe they gave me. Very courteous and knowledgeable. I recommend this dealership More

had my maintenance and my inspection done. the people were professional and the dealer was clean and safe. they took me on time and the work was done expiditiously. were professional and the dealer was clean and safe. they took me on time and the work was done expiditiously. More

Always impeccable quality and service. Staff is helpful, technicians are friendly. Up front with pricing and specifics. This is our go to spot for maintenance and inspection. technicians are friendly. Up front with pricing and specifics. This is our go to spot for maintenance and inspection. More

Everyone made my experience an easy one, especially Sabina! She was helpful, informative, patient, and has excellent customer services skills. Please let her know how pleased I was. Sabina! She was helpful, informative, patient, and has excellent customer services skills. Please let her know how pleased I was. More

A problem arose during my service where gasoline was allowed to spill throughout the engine compartment. I only found out because of the overwhelmingly strong fumes I experienced as soon as I drove it a allowed to spill throughout the engine compartment. I only found out because of the overwhelmingly strong fumes I experienced as soon as I drove it away. I returned to the dealer immediately. They apologized, but “cleaned” it solely by pouring water inside the engine bay. I received a follow up call asking me about my service experience. I told the rep what happened. I suggested that the appropriate response should have been to thoroughly clean and detail the engine bay. After a few days and a few more calls, they agreed. I took an afternoon off and brought the car back in where they properly cleaned the engine bay. I am grateful, but it would have been better and less time consuming had they done that right off the bat. More

Subaru Legacy 2013 still going strong! Still original brakes and struts! Sales and service always friendly! Thanks Marc Alex Patricia Alicia and everyone! 4 Cylinder Low emissions great fuel efficiency. brakes and struts! Sales and service always friendly! Thanks Marc Alex Patricia Alicia and everyone! 4 Cylinder Low emissions great fuel efficiency. Best More

EXCEPTIONAL. Everyone from Marc starting myservice EXCEPTIONAL. Everyone from Marc starting my service before my appointment to the “janitor” (should have taken his name) friendly, professional, eff EXCEPTIONAL. Everyone from Marc starting my service before my appointment to the “janitor” (should have taken his name) friendly, professional, efficient. The experience of car service which can be horrible, was a very, very pleasant one. More

Took a little longer than I expected since they found some things wrong. But, the waiting area was pleasant. The Wifi strength is weak and the coffee area should have some napkins. some things wrong. But, the waiting area was pleasant. The Wifi strength is weak and the coffee area should have some napkins. More

Been bringing my car here for routine maintenance. The service here is quick and reliable. Staff is friendly and accommodating. No issues scheduling/rescheduling appointments. service here is quick and reliable. Staff is friendly and accommodating. No issues scheduling/rescheduling appointments. More