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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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February 17, 2021

I had a very pleasant experience yesterday! Exceptional customer service and communication. I will highly recommend Bay Ridge Subaru to family and friends. I look forward to returning! More

by Lbh
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez, Kiara Colon
Feb 18, 2021 -

Bay Ridge Subaru responded

Thank you for the great review! We are happy to know that you enjoyed your visit with us. Please let us know if there is anything else we can help you with. We look forward to your next visit! Sincerely, Tom Ruggiero, Dealer Principal

February 17, 2021

Quick service and they noticed i needed my inspection soon and did it for me there. didn’t charge the diagnosis fee after i indicated that my battery was definitely having issues. They said it would take More

by ALYRSINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Bay Ridge Subaru responded

Your feedback is greatly appreciated, ALYRSINGER. We are happy you found your service experience a delightful one. Thank you for choosing Bay Ridge Subaru & we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

February 16, 2021

Took me in last minute on a very busy weekend day to fix my emergency and got it done same day! Flexible, communicative, responsive, professional, thank you! More

by danielmpollock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Feb 16, 2021 -

Bay Ridge Subaru responded

danielmpollock, Your positive review is greatly appreciated. Our top priority is our customers and making sure they leave our dealership satisfied. We are lucky to have an outstanding team. Sincerely, Tom Ruggiero, Dealer Principal

February 16, 2021

My last visit at Subaru was great. They got me in and out within a half hour or so. They changed a sensor for the rear hatch that I had a slight problem with. Service dept. Is on que here from the time you p More

by GIGZ218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Bay Ridge Subaru responded

GIGZ218, thank you for always choosing us when you have auto needs. It is always a pleasure to work with you. Sincerely, Tom Ruggiero, Dealer Principal

February 16, 2021

Great place recently remodeled. Great service. Friendly and reliable. Squeezed me in at the last minute. Did the recall and checked out maintenance points. Very professional More

by SCHARYE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Bay Ridge Subaru responded

Thanks for such a delightful review. We truly appreciate it and hope to work with you again, SCHARYE. Sincerely, Tom Ruggiero, Dealer Principal

February 13, 2021

The team at Bay Ridge Subaru are always awesome. Every one is friendly and helpful whenever I take my crosstreck in for service. They do a very good job and always address my husband an I by name. More

by VERN5418
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Teti, Sabina Triunfel
Feb 15, 2021 -

Bay Ridge Subaru responded

Thank you for the 5 star review, VERN5418! We are happy to know that you had a good experience with us. We value your business! Sincerely, Tom Ruggiero, Dealer Principal

February 12, 2021

Pleasant and professional service with everyone we came in contact with. Job completed in a short time. We have always been happy with our Subaru encounters. Thank you to the person who corrected the p More

by CELESTEEVANS11229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Feb 12, 2021 -

Bay Ridge Subaru responded

CELESTEEVANS11229, thank you for rating us 5-stars. It's good to know he made your service experience a positive one! Sincerely, Tom Ruggiero, Dealer Principal

February 12, 2021

As always, Bay Ridge Subaru made it super easy to get my service done. I dropped it off at 730 and it was ready by 1030. Marc made it easy to know what needed to be done and why. Thank you guys! More

by GMM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Bay Ridge Subaru responded

Thank you, GM.MUZIO, for the wonderful review. Please come and visit Bay Ridge Subaru again. Sincerely, Tom Ruggiero, Dealer Principal

February 12, 2021

I have been coming to this dealership since 2014. I am happy with their service. I will continue to use their services and recommend them. More

by JasonG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Feb 12, 2021 -

Bay Ridge Subaru responded

We appreciate the excellent review and loyalty, Jason! Let us know if there is anything else we can help you with. We look forward to working with you again! Sincerely, Tom Ruggiero, Dealer Principal

February 10, 2021

Glad to be informed that there was no issues with my vehicle and be rest assured that we will be back for service should any other issue arises More

by PATGAY111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Bay Ridge Subaru responded

PATGAY111, thanks for the kind words. We're glad to hear that we have given you exceptional service. We appreciate your business and hope to see you again. - Tom Ruggiero, Dealer Principal

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