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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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February 06, 2021

well organized clean comfortable and quick with quotes and estimates. were able to maintain a safe and clean environment. Waiting room was comfortable and a big upgrade from previous waiting room. More

by AWINFREY164
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Bay Ridge Subaru responded

Hi AWINFREY164, I am happy that you found your experience with us to be a comfortable one. Thank you and please come visit us again soon! Best, Tom Ruggiero, Dealer Principal

February 06, 2021

Checkin went smoothly. After waiting awhile I was told the check engine light was due to the fact I needed a new alternator which was not in stock for my 2004 Forester. I left the car overnight and return More

by BRENDYGIRL71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Feb 08, 2021 -

Bay Ridge Subaru responded

BRENDYGIRL71, thank you for the positive review and rating! We truly appreciate your business and feedback. Please give us a call if you are still having issues with your clock. Best- Tom Ruggiero, Dealer Principal

February 05, 2021

Sabina was great! Very professional and the loaner car was clean and prompt. I would definitely recommend the dealership to others and will be back! More

by GC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Feb 05, 2021 -

Bay Ridge Subaru responded

GC, we are so glad to hear that! Thank you for your business and please let us know if you need any further assistance. Sincerely, Tom Ruggiero, Dealer Principal

February 05, 2021

As always Marc is a wonderful person to work with on any issues or problems with my subaru's . I didn't have a long wait and I enjoyed the hot chocolate while doing so. More

by OOPAA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Bay Ridge Subaru responded

It's always great to hear such positive feedback for Marc. We're so glad to have you as part of the Bay Ridge Subaru Family and look forward to serving you again soon. Tom Ruggiero, Dealer Principal

February 04, 2021

Very nice and clean dealership. All the employees were nice, even the techs. My car was in and out with no issues and even advised me of possible work it may need in the future. More

by Crosstrek123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Technicians
Feb 05, 2021 -

Bay Ridge Subaru responded

Crosstrek123, thank you for the 5-star review! We appreciate you sharing the positive feedback! Please come see us again for all of your future vehicle needs. - Tom Ruggiero, Dealer Principal

February 03, 2021

Always a good experience coming here. I didnt have a long wait and I had a great cup of coffee while waiting. I'm very pleased with there service dept. More

by GIGZ218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Bay Ridge Subaru responded

GIGZ218, thank you for rating us 5 stars. We appreciate your business and hope to work with you again in the future! Sincerely, Tom Ruggiero, Dealer Principal

February 03, 2021

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by PANCERNY39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Feb 03, 2021 -

Bay Ridge Subaru responded

Thank you for your five-star review, PANCERNY39! We truly appreciate it! Tom Ruggiero, Dealer Principal

February 02, 2021

We received great service that was fast, efficient, and clean. We recommend the service department and we will be coming back to visit them when we need to have our vehicle serviced. More

by elizabeth.tolon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t Recall
Feb 02, 2021 -

Bay Ridge Subaru responded

We appreciate your feedback, Elizabeth. Your recommendation means so much to us. Thank you for choosing Bay Ridge Subaru for your service needs. Best- Tom Ruggiero, Dealer Principal

February 02, 2021

6 month checkup and oil change was done quickly. Everyone I dealt with was cordial and professional. Of course I had not added much mileage in the last 6 months. More

by RDANEEL11229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Bay Ridge Subaru responded

Thank you for your kind words and five-star review RDANEEL11229! We are happy to hear that our service team was able to address your service needs. Safe travels! Sincerely, Tom Ruggiero, Dealer Principal

January 31, 2021

Curteous and professional staff. All of my questions were answered . I was also able to look into issues directly with a Technition. Best service! would highly recommed! More

by OLEVY.IAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Feb 01, 2021 -

Bay Ridge Subaru responded

Thank you for the kind review, OLEVY.IAR! It's wonderful to know that you had a great service experience with us. Please come back to see us again soon! Sincerely, Tom Ruggiero, Dealer Principal

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