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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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January 30, 2021

The service I received at Bay Ridge Subaru was excellent. From the moment I pulled in for my service and met by the service manager. The waiting area was clean and comfortable. More

by CYNTHIRJAMES
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena
Feb 01, 2021 -

Bay Ridge Subaru responded

CYNTHIRJAMES, your 5-star rating, and review mean so much to our team. Thank you for choosing Bay Ridge Subaru for all of your vehicle needs and we welcome the opportunity to serve you again soon. Warm Regards- Tom Ruggiero, Dealer Principal

January 29, 2021

I have been coming to Bay Ridge Subaru for many years and they are always excellent in professionalism and quality of service performed on my vehicles. More

by FATHERDAVIDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Bay Ridge Subaru responded

We love you coming to see our team, FATHERDAVIDA! We appreciate your business and kind words. Looking forward to any future visit. Best- Tom Ruggiero, Dealer Principal

January 28, 2021

Competent enough, but not inclined to do much more than the bare minimum. Have repeatedly declined to look into the causes of a chronically dying battery. Also, when asked to look into a faulty sunroof dur More

by DRAKEPBENNETT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2021

A near-perfect experience. Car was towed to Bay Ridge seamlessly. Work was done quickly. Communication was maintained by telephone. Car was delivered promptly. Payment was handled quickly by phone. More

by MARVOPOLO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Jan 27, 2021 -

Bay Ridge Subaru responded

On behalf of The entire team here at Bay Ridge Subaru, thank you! We hope you continue to choose us for all your automotive needs! Best, Tom Ruggiero, Dealer Principal

January 27, 2021

Always a comfortable and friendly experience at Bay Ridge Subaru. I'm really confident in the staff and their expertise. I also really appreciate being able to make an appointment online. More

by ISSERMOYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Rodriguez
Jan 27, 2021 -

Bay Ridge Subaru responded

Thank you for the kind words and good rating ISSERMOYER. We truly appreciate your business and trust. Please come back and visit us at any time, should the need arise. Best- Tom Ruggiero, Dealer Principal

January 27, 2021

It's always a pleasure to visit Bay Ridge Subaru, for service to sales everyone is friendly & professional. Text updates are a great way to communicate. Thank you! More

by ISAKTINER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Bay Ridge Subaru responded

Thank you for the positive rating and review! We are happy to know that you had a great experience with us and to know that our team was friendly and professional. We appreciate your business and look forward to your next visit! Best, Tom Ruggiero, Dealer Principal

January 27, 2021

Mark and the whole staff were great. I had a 10:00 appointment and was done by 11:15. Very professional and easy to deal with. More

by PMEMGMCM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor and Jamie.
Jan 27, 2021 -

Bay Ridge Subaru responded

Thanks for the perfect score PMEMGMCM. We appreciate your business and look forward to serving you again down the road. Warm Regards, Tom Ruggiero, Dealer Principal

January 27, 2021

Did everything as expected. I just wish it was completed a little quicker. It was a simple safety inspection, I arrived early and had to wait approximately two hours More

by CWABBLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jan 28, 2021 -

Bay Ridge Subaru responded

We deeply apologize for the unusual delay and for any inconvenience we may have caused, CWABBLER. We look forward to a future opportunity to serve your vehicle needs and provide you with exceptional service. Sincerely, Tom Ruggiero, Dealer Principal

January 26, 2021

My Subaru let me know it was time for service. I liked the scheduling experience. Simple text message reminders, then when I got to the dealership: Fast, efficient, COVID safe! More

by Dean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez, Kiara Colon
Jan 26, 2021 -

Bay Ridge Subaru responded

We're happy to help you with all of your service needs and appreciate the 5-Star rating, Dean. If you need any further assistance with anything, please contact us, we're glad to help. Sincerely, Tom Ruggiero, Dealer Principal

January 26, 2021

great services, no complaints. went there got my recall down and left right away. they check my car to see if anything is wrong and surprised to find nothing. More

by slim94550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Bay Ridge Subaru responded

Thank you for trusting us with your recall, slim94550! It's been a pleasure assisting you and we look forward to any future visits. Best- Tom Ruggiero, Dealer Principal

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