Bay Ridge Subaru - Service Center

Appointment was readily available.and service was good. Great customer service. Thank you, Looking forward to my next service, stay safe. I will refer friends to Subaru for service as well as the good. Great customer service. Thank you, Looking forward to my next service, stay safe. I will refer friends to Subaru for service as well as the subaru purchase experience. More

Everyone was extremely helpful. My only complaint (that you can’t do much about is that your other customers in the waiting room were no really following Covid protocols. you can’t do much about is that your other customers in the waiting room were no really following Covid protocols. More

Even during the pandemic, everyone was professional, kind and efficient. Kayla repeated everything that I brought my car in for, she asked if I needed anything and showed me the lounge all while prepping the and efficient. Kayla repeated everything that I brought my car in for, she asked if I needed anything and showed me the lounge all while prepping the car. A big thank you to Kayla! More

Bay Ridge Subaru is friendly, thorough, and helpful, and got my service appointment done quickly and safely. It was free, because it was my first service appointment after buying a car from here 6 months ag got my service appointment done quickly and safely. It was free, because it was my first service appointment after buying a car from here 6 months ago. More

Excellent service by a great team, every time! Marc is the best! Because you won't accept my less than 25 word minimum, shame on you. Remember, your customer is doing you a favor by responding . I call the best! Because you won't accept my less than 25 word minimum, shame on you. Remember, your customer is doing you a favor by responding . I call it as I see it but the service department is professional and diligent More

The people that work there at the front office is very courteous very professional the reason why I gave it a four instead of a five aren't they supposed to give your car a quick wash before they return i courteous very professional the reason why I gave it a four instead of a five aren't they supposed to give your car a quick wash before they return it to you they never do it and I found the part in my car that I don't know what it is only work for an oil change More

It was a good experience and deal with you guys and referring my friends to get service from Subaru.I was a pleasure to speak to you. referring my friends to get service from Subaru.I was a pleasure to speak to you. More

I had my vehicle in for routine maintenance - conventional oil change for my 3.6R Outback and I asked that my battery and charging system be checked since I had a battery indicator light on. I wa conventional oil change for my 3.6R Outback and I asked that my battery and charging system be checked since I had a battery indicator light on. I was told everything was checked and there was no problem - even though the battery indicator light remained on. 5 days later, on an out of town family trip, the vehicle completely died while on the road. Battery was completely depleted and was not being recharged by alternator (which turned out to be dead). Had to have vehicle towed and had to spend the night out of town to have the vehicle serviced the next day. Alternator had to be replaced and new battery. A Huge inconvenience and expense when something like this should have been detected and tested during service at Bay Ridge Subaru. Really Disappointing. More

Marc is wonderful to work with. He is friendly respects my time and knew who I was even though I was wearing a mask. getting a call after the work is done is also a nice touch. my time and knew who I was even though I was wearing a mask. getting a call after the work is done is also a nice touch. More