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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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January 18, 2021

Excellent service FastProfessional Friendly Special Excellent service Fast Professional Friendly Special thanks for service dept. Representative Kayla who was very professional and prompt to prep More

by E301MFI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Jan 18, 2021 -

Bay Ridge Subaru responded

On behalf of Kayla and our entire team, thank you! We hope you continue to choose us for all your automotive needs! Best, Tom Ruggiero, Dealer Principal

January 18, 2021

i have the highest praise for the entire staff at the service dept most outstanding service. A special thanks to Marc who like always was very helpful and accommodating . More

by LEONEISNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Bay Ridge Subaru responded

Thank you LEONEISNER, for the wonderful review and high rating. Please come visit Marc and the Bay Ridge Subaru team again soon. Sincerely, Tom Ruggiero, Dealer Principal

January 18, 2021

2014 STI Speedometer and odometer weren't working. Code was p0500, stating speed sensor was bad. Came in and they said it was corroded wires. I don't mess with electrical stuff so I am glad they took care More

by Fernando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez, Sabina Triunfel
Jan 18, 2021 -

Bay Ridge Subaru responded

Fernando, thank you for your praise. I am happy to know that our team left such a lasting impression. Please come visit us again soon. Best, Tom Ruggiero, Dealer Principal

January 18, 2021

Everything was very good and on time this Saturday. Kayla was very kind and friendly. Also, Marc did very good for me at summer time. More

by SEREGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chiusano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Rodriguez
Jan 19, 2021 -

Bay Ridge Subaru responded

Thank you for the 5-star review, SEREGAL! We're so glad that Kayla and Marc were able to assist you. Sincerely, Tom Ruggiero, Dealer Principal

January 16, 2021

Courteous and efficient. Clean and welcoming ambiance That is all I have to say. I’m a woman of few words this is ridiculous yes More

by JNLEONARDINI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Jan 18, 2021 -

Bay Ridge Subaru responded

Thank you for the positive rating! We are happy to know that you had a good experience with us. We understand the minimum requirement that Dealerrater sets for reviews can be annoying and we truly appreciate your feedback. Best Tom Ruggiero, Dealer Principal

January 15, 2021

Service was great. Wait time was as expected. Waiting area was pleasant. I don’t know who worked with me but they were all great. More

by DROSSLER190
Recommend Dealer
Yes
Employees Worked With
Kiara Colon
Jan 15, 2021 -

Bay Ridge Subaru responded

DROSSLER190, we thank you for the five stars and appreciate your business. Sincerely, Tom Ruggiero, Dealer Principal

January 15, 2021

My car battery died and I needed an urgent appointment at Bay Ridge Subaru. I phone them up and they were able to take me immediately. Very accommodating. Thank you for your kindness and great service! More

by MISSYW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jan 15, 2021 -

Bay Ridge Subaru responded

We are always here to help! Thank you MISSYW, for your support and business. Sincerely, Tom Ruggiero, Dealer Principal

January 15, 2021

Had an appointment to have my Forrester inspected, I dropped the car off and left to do an errand, when I returned the car was ready. Everyone is pleasant and have never had a problem. It's a great de More

by LAURA_MOSSO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jan 15, 2021 -

Bay Ridge Subaru responded

Thank you for the 5-stars, LAURA_MOSSO! We're glad to hear your experience was such a pleasant one. Sincerely, Tom Ruggiero, Dealer Principal

January 15, 2021

I had a service appointment at Bay Ridge Subaru and once again received Great service and very little waiting time. Worked with Mark and as always he was very professional, courteous and friendly. More

by Josie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Colon
Jan 15, 2021 -

Bay Ridge Subaru responded

Josie, thank you again for taking the time to let us know how we did. We hope you have a great day! Sincerely, Tom Ruggiero, Dealer Principal

January 14, 2021

Came in for annual state inspection. Always good and efficient service. Always do a thorough inspection to make sure everything is in order. No issues. More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jan 14, 2021 -

Bay Ridge Subaru responded

Hi JP, thank you for the five-star rating! We're glad that we were able to assist you and meet all of your needs successfully. Please let us know if you need anything else. Sincerely, Tom Ruggiero, Dealer Principal

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