2,318 Reviews of Bay Ridge Subaru - Service Center
Greeted upon arrival. Every staff member I met was pleasant. I was kept informed, and the process was straightforward. My car was quickly serviced and I was on my way. pleasant. I was kept informed, and the process was straightforward. My car was quickly serviced and I was on my way. More
I went for my manufacturer-recommended oil change/oil filter change in mid-December. Service was finished on time. They performed a multi-point inspection as well (inflated tires, filled coolant and wipe filter change in mid-December. Service was finished on time. They performed a multi-point inspection as well (inflated tires, filled coolant and wiper fluids). Waiting room was clean, comfortable and socially distanced. Complimentary Starbucks coffee is available from an automatic coffeemaker. Highly recommended place for servicing your Subaru! More
Very very very very very very very very very very very very very very very very very very very very very very very very fast and efficient service very very very very very very very very very very very very very fast and efficient service More
Service Advisor Sabina was excellent , friendly , listen to all my concerns. Service was finished on time as Sabina told me. This car is 3rd Subaru Outback. I am very satisfied Thank you. to all my concerns. Service was finished on time as Sabina told me. This car is 3rd Subaru Outback. I am very satisfied Thank you. More
All employees were very nice and helpful. I had an appointment and still had to wait over two hours for an oil change & inspection. That wait time is unacceptable. appointment and still had to wait over two hours for an oil change & inspection. That wait time is unacceptable. More
Sabrina was excellent; incredibly friendly and listened to my concerns well. I requested additional information from the mechanics and she walked me through the responses in a friendly and professional man to my concerns well. I requested additional information from the mechanics and she walked me through the responses in a friendly and professional manner. She is much recommended. More
Very satisfied with this dealership. This is our 3rd lease with Subaru. We wanted a 2021 Legacy. The Manager Mike told us we would have to wait a while. He advised us to extend the lease. He assured us lease with Subaru. We wanted a 2021 Legacy. The Manager Mike told us we would have to wait a while. He advised us to extend the lease. He assured us we would have our car before the 6 months. We saw an add from AAA saying that Subaru Forester is a good car for retirees and older people. We called Mike, he was happy to help us decide, what to do. He took the time to show us the Forester explain the difference between the the two models and the price. Also we service our cars there and all who work at this dealership are courteous, professional and knowledgeable. More
Always a pleasure dealing with Bat Ridge. They are quick and courteous experience They take you as soon as you pull in and have the car ready as soon as you get there and courteous experience They take you as soon as you pull in and have the car ready as soon as you get there More
Customer care rep helped me meet my deadline to get out. Repair work resolved the issue. Was able to set up appt on short notice. Waiting room was comfortable and ensured masks and social distancing Repair work resolved the issue. Was able to set up appt on short notice. Waiting room was comfortable and ensured masks and social distancing More
Good overall experience. Vehicle was ready when promised. Price was competitive and fair. Believe all work was satisfactorily completed. Service advisor was helpful and accommodating promised. Price was competitive and fair. Believe all work was satisfactorily completed. Service advisor was helpful and accommodating More