
Bayside Chrysler Dodge Jeep Ram of Annapolis
Annapolis, MD
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Very courteous dealership! Debra Foster, Ken Criswell and Chris made this experience great. They definitely provided the definition of: Simple. Honest. Fair. !! I highly recomm Debra Foster, Ken Criswell and Chris made this experience great. They definitely provided the definition of: Simple. Honest. Fair. !! I highly recommend Bayside of Annapolis!! More
Exceptional Experience - A True Testimony to "Simple. Honest. Fair." After visiting five other dealerships, I was almost ready to settle, but I'm so glad I didn't. My experience at Bayside Chrysler Do Honest. Fair." After visiting five other dealerships, I was almost ready to settle, but I'm so glad I didn't. My experience at Bayside Chrysler Dodge Jeep and Ram of Annapolis was unparalleled. From the moment I walked in, Joe Ward, Product Specialist, and Kenny Cresswell, General Manager, treated me with the kind of professionalism and genuine respect I had only encountered at high-end luxury dealerships like Mercedes-Benz. I came in with a pre-approval from Navy Federal and pricing from another dealership. Rather than dismissing the information or pressuring me, Kenny took the time to review everything carefully and, like magic, put together a deal that far exceeded my expectations. It wasn't just about getting a vehicle. It was about how I was treated throughout the process with transparency, patience, and integrity. Joe was equally phenomenal--knowledgeable, friendly, and committed to making sure I had everything I needed without a hint of pressure. He listened. He followed up. He delivered. The Bayside team's commitment to their promise, "Simple. Honest. Fair." is not just a slogan. It is the standard they live by. After this experience, it is not just a dealership I will return to, but one I will recommend without hesitation. Thank you, Bayside, Joe, and Kenny. You have earned a customer for life. More
Ciarra, Chris, and Marva were great! Ciarra was super helpful and informative. Also, she was not the pushy salesperson type. Chris was good with my questions. Ciarra was super helpful and informative. Also, she was not the pushy salesperson type. Chris was good with my questions. More
Alisha Bryd was amazing. In my quest to find a vehicle that I felt safe in and comfortable to drive, I found a used vehicle at Bayside Annapolis. Alisha went above and beyo In my quest to find a vehicle that I felt safe in and comfortable to drive, I found a used vehicle at Bayside Annapolis. Alisha went above and beyond to communicate with me on every aspect of the purchase. I worked with Marva in finance. What a breath of fresh air. She spoke with me about all the options and helped me make decisions that fit my situation. Worked with Gerald as well. All together amazing team with this purchase. More
Purchased a used Jeep Wrangler for my daughter who is in college. The car stopped working a month after we purchased it. Working with Brittany was seamless. She helped us troubleshoot the problem and was h college. The car stopped working a month after we purchased it. Working with Brittany was seamless. She helped us troubleshoot the problem and was helpful in getting it fixed. Although it was frustrating because we needed to be without a car, the ongoing updates, excellent service and professionalism was very much appreciated. Brandon was also helpful in this process in providing professional service. More
I bought a used car from here from Christian. He was great and really the only reason that I bought the car was because of him. If this was based on him I would give five stars. The dealership wa He was great and really the only reason that I bought the car was because of him. If this was based on him I would give five stars. The dealership was clean and people seemed nice. However, when it came time to sign papers I had to go into the finance lady’s office. I think her name was Melva or something similar that starts with an M. She was extremely derogatory towards me. I was in there with my husband and she made several comments regarding how I was lucky to have a man to buy me things and I was lucky he was there to know about cars. And when I denied the warranty she was rude and essentially snatched the paper away from me when I refused the deal. She then had me sign the finance papers and when I did she stood up said here’s your keys and I left. No hand shake or warm wishes at all she was very unprofessional and rude. If this is how this company does business I am sorry for all who have to deal with her. I also had an issue that three days after my car was home it died. The sales manager, Kenny, said I would have to pay for the battery. After some arguing with him he said I could get it done free of charge. I found it very unprofessional that I would have to pay for something to be fixed that was clearly bad before I bought it. The parts person I dealt with was named Brittany. She was amazing and I would recommend anyone go to see her as she was the best part of the experience for me when dealing with the issue. In closing Christian and Brittany are amazing employees. And the dealership should be lucky to have them. Because they are the only reason I bought and kept the car. More
I purchased a used Toyota 4-Runner over the weekend! It was a pleasant experience. Amii is wonderful and I recommend her for your car buying experience! It was a pleasant experience. Amii is wonderful and I recommend her for your car buying experience! More
Kevin was honest, professional and down to earth. I had an exceptional experience with him from the test drive to signing the final purchase documents. He helped make my process fairly quick (for a c I had an exceptional experience with him from the test drive to signing the final purchase documents. He helped make my process fairly quick (for a car dealership) and easy. (in by 2pm and out by 5pm). Overall, my experience with Kevin and Debra was exceptional!!!!! More