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Bayside Chrysler Jeep Dodge
Bayside, NY
9,614 Reviews
Bayside Chrysler Jeep Dodge is the car shopping destination for Brooklyn, Queens, Bronx, Manhattan, and the New York City area. Located at 21219 Northern Boulevard in Bayside, New York, our expert sales team will answer any questions you might have, and they will help you drive away in the car of your dreams.
Our inventory of new and used vehicles is packed with bestselling favorites like the Dodge Challenger, the Jeep Wrangler, the Ram 1500, Jeep Grand Cherokee, Jeep Compass, and the Pacifica...after finding the perfect car, the financing department will work out the best available plan with purchasing or leasing options available. We accept all applications and love to say yes. If you are looking for a car but don't know what you want, try CarFinder on BaysideChryslerJeepDodge.net. Simply fill out some basic information about yourself, the type of vehicle you are looking for, and the price, and Bayside does the work for you.
Already have a car? We have a newly renovated state-of-the-art service facility connected to the showroom for your convenience with a wide selection of OEM parts so that Chrysler, Dodge, and Jeep owners can keep their favorite cars in top shape.
We love to hear from our customers, so be sure to follow us on Twitter, "like" us on Facebook, and subscribe to our YouTube channel .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 9,614 reviews
November 26, 2019
Horrible and could have been much better I came in to get a recall taking care of. I made an appointment 3 weeks in advance for 9 Am. i arrived at 9:05 and they said it will take about 2 hou I came in to get a recall taking care of. I made an appointment 3 weeks in advance for 9 Am. i arrived at 9:05 and they said it will take about 2 hours . At 10:30 I went to ask the status and they told me they did not start yet. What was the point of making an appointment if you cannot hold by it. At that point I said I would like my car back and I will leave. After speaking with the manager they were able to complete the job within 30 minutes. I was considering to get a Jeep for my next car but with this type of customer service how can I. More
by ALIZAPELED
Verified CustomerEmployees Worked With
November 25, 2019
New Ram Matthew is the best to work with just an overall great experience if you need a car go see them over in bayside they will take care of all of your nee Matthew is the best to work with just an overall great experience if you need a car go see them over in bayside they will take care of all of your needs More
by Colabella.chris
November 25, 2019
It's a Great dealership staff is very friendly special Jamaine Alphonso very professional and knowledgeable had a excellent experience to lease a new Jeep highly recommend this place Jamaine Alphonso very professional and knowledgeable had a excellent experience to lease a new Jeep highly recommend this place More
by cooldeds
Employees Worked With
November 25, 2019
We had a great experience with leasing my vehicle. Turgo was awesome and very patient with us. He answered all of our questions and gave us a really good deal. Also the lease finance person was very good. was awesome and very patient with us. He answered all of our questions and gave us a really good deal. Also the lease finance person was very good. He did a great job with making the experience as painless as possible! More
by gibtas
November 23, 2019
Excellent I was very happy with the work that was done to my vehicle. Very professional and polite. I would recommend this dealership to friends and family. I was very happy with the work that was done to my vehicle. Very professional and polite. I would recommend this dealership to friends and family. More
by spawn723
Employees Worked With
Theodore Manning
November 22, 2019
Very professional and helpful. Answered all questions. Highly recommend. Walked away with a great deal on my first lease!!! Very satisfied with everything. The atmosphere is very pleasant Highly recommend. Walked away with a great deal on my first lease!!! Very satisfied with everything. The atmosphere is very pleasant More
by Lissetmarmolejos
Employees Worked With
Max Harper
November 21, 2019
5 hours later I went in twice over the past 2 weeks; the first time I went for an inspection; when I arrived they said I wasn’t on the list although I called to con I went in twice over the past 2 weeks; the first time I went for an inspection; when I arrived they said I wasn’t on the list although I called to confirm my appt earlier that day. It took them 3 hours to let me know I needed a new tire. Later I was advised to also do a 4X4 service & rear brakes & roters. Since I waited so long, I wasn’t prepared to stay there all night. I asked when I can come & not have to wait for hours- they said 6am. So I went back the week after at 6am. I told them of the deal the first employee (Josh) offered me (which he said would still stand) & the new employee I spoke to (Brandon) said since Josh wasn’t there that day that we were “making a new deal”. I said I brought my car under those conditions & he tried to play me with switching it up & saying “it’s the same price” when it was actually $140 more. I brought that to his attention, he tried to convince me, I said no, & I finally got the deal I was originally offered. How dishonest. So I mention that I want to get All Terrain tires & he said they’d have to order them, so I settled for the non-All Terrain since he said they had them in stock, but LITERALLY 5 hours later, after I asked about the status of my car each passing hour, it was finally ready & Brandon said I waited so long because they had to drive to LI to get my tires - they didn’t actually have them in stock like they said. He didn’t even ask me if I was willing to wait longer or if I wanted the All Terrain since they had to pick up the tires anyway. And when I complained, he smiled at some other employee like he was amused. Totally inappropriate, so you guys lost a customer. The only good thing is that my Jeep is running well, so praise to the mechanic, but my customer service experience was TERRIBLE. Clearly, some people there are shifty & no one needs a jerk trying to take advantage. And if I wasn’t a woman, maybe that wouldn’t of happened. In addition, Brandon said “We’re not even making any money off you” & one of the times I went to ask about my car he said “I’m talking to you more than I’m working” - meanwhile, all lies- & I even caught him looking at his phone at a picture of a girl. He gave me a free inspection & oil change to try to compensate, but it didn’t. Also, for the record, when I take my other SUV to the Ford dealership, their service is awesome, every Ford gets a free inspection & they even wash my car before giving it back. I don’t plan to go back to the Jeep dealership in Bayside & would never recommend it - but I do plan on calling the manager, Bob Kennedy, to complain if this review isn’t passed on to him. More
by act1976
Employees Worked With
Brandon- who wouldn’t give me his last name. , Joshua Francis
November 21, 2019
10 am appt for oil change took 2 1/2 hrs . Way too long. Rid Had 10 am appointment for Oil Change. Took almost 2 1/2 hours. That is Ridiculous. Not Happy. Never had to wait this long. Should get free oil change Had 10 am appointment for Oil Change. Took almost 2 1/2 hours. That is Ridiculous. Not Happy. Never had to wait this long. Should get free oil change next time. More
by gmt524
Employees Worked With
Scott Levine
November 20, 2019
Scott is always the best it was very busy when I came in for service and Scott was helpful and helped me with everything with exceptional customer service. He’s always the per it was very busy when I came in for service and Scott was helpful and helped me with everything with exceptional customer service. He’s always the person I go to and he’s always managed to be able to give me great service More
by E.e
Employees Worked With
Scott Levine
November 19, 2019
Excellent customer service, the Best that I have ever received. No pressure, straight forward service. Great Team. Frank Perez sealed is a young experienced salesman that I strongly recommend to ALL. received. No pressure, straight forward service. Great Team. Frank Perez sealed is a young experienced salesman that I strongly recommend to ALL. More
by Kbspeaks
Employees Worked With
Al, owner, stand up great guy. Works diligently too solidify your requests and needs., Frank Perez
