Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Bayside Chrysler Jeep Dodge - Service Center
Bayside, NY
4,051 Reviews
Bayside Chrysler Jeep Dodge is the car shopping destination for Brooklyn, Queens, Bronx, Manhattan, and the New York City area. Located at 21219 Northern Boulevard in Bayside, New York, our expert sales team will answer any questions you might have, and they will help you drive away in the car of your dreams.
Our inventory of new and used vehicles is packed with bestselling favorites like the Dodge Challenger, the Jeep Wrangler, the Ram 1500, Jeep Grand Cherokee, Jeep Compass, and the Pacifica...after finding the perfect car, the financing department will work out the best available plan with purchasing or leasing options available. We accept all applications and love to say yes. If you are looking for a car but don't know what you want, try CarFinder on BaysideChryslerJeepDodge.net. Simply fill out some basic information about yourself, the type of vehicle you are looking for, and the price, and Bayside does the work for you.
Already have a car? We have a newly renovated state-of-the-art service facility connected to the showroom for your convenience with a wide selection of OEM parts so that Chrysler, Dodge, and Jeep owners can keep their favorite cars in top shape.
We love to hear from our customers, so be sure to follow us on Twitter, "like" us on Facebook, and subscribe to our YouTube channel .
Read More
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
4,051 Reviews of Bayside Chrysler Jeep Dodge - Service Center
Sort by
January 07, 2016
Management Upper management is actively trying to do the right thing by its customers. If you ever have an issue, take it to them. They will do their best to rec Upper management is actively trying to do the right thing by its customers. If you ever have an issue, take it to them. They will do their best to rectify your issue. More
by LBOONE6
Verified CustomerEmployees Worked With
N/A
Helpful January 03, 2016
will not be back 1. call and made appt for company car through Wheels Inc, they found my info through the VIN, and asked me what kind of work my car needs to be done. 1. call and made appt for company car through Wheels Inc, they found my info through the VIN, and asked me what kind of work my car needs to be done. The lady setup everything for me. no problem here 2. showed 30 minutes before appt, but waited almost 15 minutes to leave the car to the valet attendant 3. walked to the service desk where there were 3 reps but there was no customer at that time, so i proceed to the 1st rep. He let it out, "THE LINE IS OVER THERE!" I look around, there was no sign saying anything about line. It was very unprofessional the way he presented himself. Very rude, very disrespectful to say the least. 4. the waiting room was dirty and old, but work was done on time, but when there was a problem about payment that they try to say it was my fault that i didnt make it clear the car was leased through Wheels Inc. when I made the appt. That is not true. They found my info when made appt, if operator didnt type it in, that is your fault. 5. took me 20 minutes to get the car back after that. And found someone changed my FM radio preset More
by Wheels, Inc
Employees Worked With
not listed there was not name tag
January 01, 2016
Fast Service, Great Staff 1st time dealing with the Service Area on December 30th, 2015. I brought my 2015 Jeep GC in for service and TPMS issue. They found that it wasn't a 1st time dealing with the Service Area on December 30th, 2015. I brought my 2015 Jeep GC in for service and TPMS issue. They found that it wasn't a TPMS sensor issue but a nail in the tire. They fixed the tire and changed the oil in under 2.5 hours. The Jeep actually runs better now than when I first bought it in September. Everyone at the service counter was very nice, explained everything, etc. Great job! More
by jdorio
Employees Worked With
Brian (in service area)
December 29, 2015
Prompt service. I left my Jeep for very basic service: oil change, tire rotation and state inspection. About an hour later I received a call that oil change and tire I left my Jeep for very basic service: oil change, tire rotation and state inspection. About an hour later I received a call that oil change and tire rotation were done and the inspection will be done in another 20 minutes after which I can pick up my car. The service was fast and professional. More
by mustevens
Employees Worked With
Brian
August 04, 2015
Excellent Service department, Finance department not so much I would give the service department 5+ stars, especially Jay. They are all great in that department and very honest and helpful. They try their best t I would give the service department 5+ stars, especially Jay. They are all great in that department and very honest and helpful. They try their best to do right by the customer. On the other hand I have to give a total rating of 3 due to the Finance department. They are rude and not very kind to their customers, nor helpful at all. I have been lied to by one particular person in Finance a couple of times for one specific issue and when I try to get it corrected, I am told everything is fine and rushed out the door. Apparently, the issue still exists and I am trying to get that issue fixed to this day and I have had my car for a year now. Not happy with them at all. More
by awfwtw
Employees Worked With
Jay Escobar from service
July 28, 2015
Why bother coming here at all It boggles my mind when car dealership staff is rude, but this is exactly what happened here. Must be the standard set by the owner himself because h It boggles my mind when car dealership staff is rude, but this is exactly what happened here. Must be the standard set by the owner himself because he definitely leads the team in this respect. More
by ps1950
Employees Worked With
Michael C
July 14, 2015
Amazing service . My sales associate made me feel right at home. Courtest and kind. Willing to work with you and for you. I will be returning in the near future and a . My sales associate made me feel right at home. Courtest and kind. Willing to work with you and for you. I will be returning in the near future and also will be referring many friends there too More
by KevonC88
Employees Worked With
Edwin Diaz
July 08, 2015
Customer comes first I recently just leased my third Grand Cherokee in four years. I noticed that there was a small tear on my front seat. After one email Sheng from the s I recently just leased my third Grand Cherokee in four years. I noticed that there was a small tear on my front seat. After one email Sheng from the service department got back to me to help resolve this problem. He not only was ready to help but he came in on his day off to look at my jeep. Great customer service on his part as well as the rest of the entire staff. More
by DfJr180
Employees Worked With
Sheng
April 23, 2015
Aftermarket warranties The service department is great. I purchased a New 2011 Durango from the salesman and finance manager and purchased some aftermarket warranties along The service department is great. I purchased a New 2011 Durango from the salesman and finance manager and purchased some aftermarket warranties along with the vehicle purchased. I had some issues with the Road Hazard warranty company. Once Business Manager from Bayside found out about the issues I was having, he immediately got himself involved and had the issue resolved within minutes. Great job Bayside!!!! Highly recommend this Dealership. More
by David C.
Employees Worked With
Neil in Service.
April 01, 2014
Bayside Jeep is the worst service department I've ever gone to. I brought the car in for the handle over the passenger side that broke and after waiting six hours,We got the car back and was told t ever gone to. I brought the car in for the handle over the passenger side that broke and after waiting six hours,We got the car back and was told that everything is complete. The handle that they were supposed to repair broke again and The seat on the drivers side did not work properly. We brought the car back in and waited 4 hours to find out that they didn't have the part for the handle over the seat.They did a patch up job And of course the handle broke again Also the seat on the driver's was not repaired and were told to bring the car in the following week and would have to leave it there all day for them to repair the seat. Every time we called to find out the status on the repair we were put on hold and then disconnected at least four times. We just got the car back from bayside after waiting all day I hope everything was repaired properly this time. I bought this car brand-new and paid cash for it if you are looking to buy a Jeep do not go to Bayside Jeep There service is nonexistent. More
by cwrizzo
Employees Worked With
jay
