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Baytown Ford

Baytown, TX

4.5
272 Reviews
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4110 Hwy 10 E

Baytown, TX

77521

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Showing 272 reviews

February 03, 2026

Emily’s customer service was great. She was able to get me the truck I was looking for and it was quick. More

by Hdzmartin6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily, Mario
January 27, 2026

It was a pleasure working with Enrique Martinez. He helped me purchase my new Ford Maverick More

by quy_do400
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Martinez
Jan 30, 2026 -

Baytown Ford responded

Thank you for choosing us for your Ford Maverick purchase, we are thrilled to hear that Enrique provided you with exceptional service!

January 22, 2026

Amazing service! 10/10 recommend. Super fast, was able to get in and out in about an hour! More

by Hailyredmond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hamm, Beau
Jan 24, 2026 -

Baytown Ford responded

Thank you for your positive review! We are thrilled to hear that you had a great experience with our services and we appreciate you recommending us to others.

January 21, 2026

Friendly service and courtesy saleman that was very knowledgeable. Good selection of trucks to consider More

by cstanley62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey
Jan 24, 2026 -

Baytown Ford responded

Thank you for the fantastic feedback! Our team is dedicated to providing friendly and knowledgeable service to all our customers.

January 07, 2026

Joey was my salesperson and he did an excellent job. Listened to my every need and made it happen. I’d recommend anyone that’s wanting to purchase a Ford to go to Baytown Ford and ask for Joey! More

by Bragleace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey
Jan 09, 2026 -

Baytown Ford responded

Thank you for your glowing review! We're thrilled to hear that Joey provided excellent service and helped you find the perfect Ford. We appreciate your recommendation and look forward to serving you again in the future.

December 23, 2025

Though they had a good inventory and they did wash the car and had it ready on time. They made me go through an extra step just to get a total amount on a vehicle. Causing me to have to wait an extra day. More

by J19baseball93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin, some guy in the front desk
Dec 28, 2025 -

Baytown Ford responded

Thank you for your feedback. We’re glad to hear your vehicle was ready on time and prepared for pickup, but we apologize for the extra steps and delay you experienced when requesting final pricing. This is not the level of efficiency or customer service we strive to provide, and we appreciate you bringing this to our attention. For continued support please reach out to our GM directly at 281-839-3301.

December 16, 2025

Professional, honest, and easy to work with. The team at Baytown Ford from Sales to Finance made the process smooth with clear communication and no pressure. Would recommend. More

by An Ngo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beau LeVine, Mario Wilson
Dec 19, 2025 -

Baytown Ford responded

Thank you so much for your kind words! We are thrilled to hear that your experience with our team was professional, honest, and easy. Happy Holidays!

December 02, 2025

I needed a reliable vehicle, and Kevin helped me get a great deal on my 2021 F-150. I’m super grateful. EDIT: Bought a used, Blue Certified 2021 F-150 from Baytown Ford and I negotiated a seat repair/ More

by Berry B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin
Dec 02, 2025 -

Baytown Ford responded

Thank you for sharing your positive experience with Kevin and our dealership! We are honored to have helped find you a reliable vehicle at a great price. Enjoy your 2021 F-150!

November 30, 2025

Gelmer at Baytown Ford was excellent. He was knowledgeable about the car we were interested in buying even though it wasn’t a Ford. The whole experience was relatively quick and one of th More

by Rachel Klingenberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gelmer, Mario, Samantha
Dec 02, 2025 -

Baytown Ford responded

Thank you for choosing Baytown Ford! We are delighted to hear that our team, especially Gelmer, provided you with a knowledgeable and efficient car buying experience.

November 07, 2025

They waisted 2 hours of my time in driving. I was told they had a vehicle but when I arrived, they claimed it sold the day before. More

by sosstevenson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Randy Allen
Nov 12, 2025 -

Baytown Ford responded

Hi Steve, We sincerely apologize for the confusion and frustration you experienced. We understand how disappointing it must have been to drive 60 miles only to find the truck was no longer available, especially after confirming your appointment. We’d like to make this right and ensure better communication moving forward. Please reach out to us directly at 281-839-3300, and we will work to address your concerns.

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