Baytown Ford
Baytown, TX
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Joey was my salesperson and he did an excellent job. Listened to my every need and made it happen. I’d recommend anyone that’s wanting to purchase a Ford to go to Baytown Ford and ask for Joey! Listened to my every need and made it happen. I’d recommend anyone that’s wanting to purchase a Ford to go to Baytown Ford and ask for Joey! More
Though they had a good inventory and they did wash the car and had it ready on time. They made me go through an extra step just to get a total amount on a vehicle. Causing me to have to wait an extra day. car and had it ready on time. They made me go through an extra step just to get a total amount on a vehicle. Causing me to have to wait an extra day. Customer service is lacking. More
Professional, honest, and easy to work with. The team at Baytown Ford from Sales to Finance made the process smooth with clear communication and no pressure. Would recommend. The team at Baytown Ford from Sales to Finance made the process smooth with clear communication and no pressure. Would recommend. More
I needed a reliable vehicle, and Kevin helped me get a great deal on my 2021 F-150. I’m super grateful. EDIT: Bought a used, Blue Certified 2021 F-150 from Baytown Ford and I negotiated a seat repair/ great deal on my 2021 F-150. I’m super grateful. EDIT: Bought a used, Blue Certified 2021 F-150 from Baytown Ford and I negotiated a seat repair/replacement upon delivery. Everything seemed great until I drove the truck more than 5 miles. The driver seat completely fell through on the left side and despite it looking nice, the seat is terribly uncomfortable. I took it to get it looked at and they said it was damaged due to improper installation, and that I would need a replacement foam. I found out that my salesman did the install Baytown Ford despite the service department assuring me that they outsourced the work. I won’t say the salesman’s name but it seemed like he did it without permission. After trying to send me a cheaper seat cushion from a 2019 F-150, all communication has been cut off. It’s unfortunate since I had a great experience otherwise and now have a nice truck with terrible ride comfort. More
Gelmer at Baytown Ford was excellent. He was knowledgeable about the car we were interested in buying even though it wasn’t a Ford. The whole experience was relatively quick and one of th He was knowledgeable about the car we were interested in buying even though it wasn’t a Ford. The whole experience was relatively quick and one of the best dealership experiences we have had over the years. We recommend Baytown Ford. More



