Baytown Ford

Baytown Ford always does me a good job with the work they do on my truck and the people are always helpful for whateverever I need or answer all my questions. do on my truck and the people are always helpful for whateverever I need or answer all my questions. More

Kevin was able to work with my schedule and get me in and out with 30min left in the day, very thankful will be using them for service from now on. out with 30min left in the day, very thankful will be using them for service from now on. More

My wheel come off!!! after fix safety recall leave the My wheel come off!!! after fix safety recall leave the dealer just 4 miles away my wheels come completely out so irresponsible they not tide the tir My wheel come off!!! after fix safety recall leave the dealer just 4 miles away my wheels come completely out so irresponsible they not tide the tire properly service in this location is a joke More

Very professional and fast process. Mario made our purchase stress free and easy. Everyone was very polite and helpful. Excellent service. Will buy from here again purchase stress free and easy. Everyone was very polite and helpful. Excellent service. Will buy from here again More

Great service as always by Dawn and the team at Baytown ford. The service is always fast and the people are always nice. Lifetime customer. ford. The service is always fast and the people are always nice. Lifetime customer. More

I've brought 5 cars from Baytown Ford in the past few years and have always had a awesome experience. From customer service to the staff and more. This time with the Cadillac it's a different story. Cadi years and have always had a awesome experience. From customer service to the staff and more. This time with the Cadillac it's a different story. Cadillac has had many issues since I've gotten it. 1st issues brakes were squealing the 3rd day, they would not repair or help. I had to pay out of pocket to get the brakes fixed. Now the air conditioning has went out still wont help going to cost me $1000 to get it fixed again I've had the car a month! No help at all... this is sad and to treat a repeat return customer like this is disgusting. not only have I brought 5 cars but my family has purchased 3-4 cars as well. We are done with Baytown ford from this point on. I guess they got their money out of us anyway already. More

Excellent experience. They found what I wanted and had it for me the next day. Signed paperwork and was out the door and in my new Ranger. for me the next day. Signed paperwork and was out the door and in my new Ranger. More

I have used Baytown Ford for all my repairs and service for my 2016 F-250. Jesse Ramos has always done a great job when doing my service. Keeps me informed on what needs to be done on my next visit. for my 2016 F-250. Jesse Ramos has always done a great job when doing my service. Keeps me informed on what needs to be done on my next visit. More

I’ve been to Baytown Ford a couple times now and have been very happy every time! Friendly staff and have performed above expectations both times, highly recommended been very happy every time! Friendly staff and have performed above expectations both times, highly recommended More

The managers here lie and do not commit to what they said. They put up a car at sale without photos. I was interested in it and when i looked at the car, there was a fender bender. I liked the rest of t said. They put up a car at sale without photos. I was interested in it and when i looked at the car, there was a fender bender. I liked the rest of the car so , we decided that I ll buy if they replace the fender. Then when i was finally about to sign paperwork they said not replacement just going to fix it . And then another manager stepped in to say that you are only buying a used car . Take it or leave , it does not matter what salesman promised to you . Then they said that we will put this car on lot and sell it as it is , which is fine i don’t care . But there carfax says no damage and has no photos. I actually have text from the salesman promising to replace fender on a agreed price . Finally on integrity , I rate them zero . They will make you feel small if you are not buying an “expensive car”. It is a sorry thing to see. In addition there is a foot long damage on the alloys of both the wheels in front . Please be aware everybody .On the top of all the lying , they said sign the paperwork for actually buying the car before we even lift a finger to fix the dent . Additionally, I was told to my face that you have to trust us that we will fix the vehicle but we can not trust you to buy tomorrow even after I i signed the price document and was willing to do some kind of deposit amount. Eventually its not the price , but the egoistic and disrespectful behavior. You guys should Understand , a deal is less important than a customer who will spread good word about you . I hope you take this in the right spirit and work to improve More