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Baytown Ford

Baytown, TX

4.5
283 Reviews
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4110 Hwy 10 E

Baytown, TX

77521

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Showing 283 reviews

December 10, 2019

Dawn is always the best! She always gets the job done. I refuse to deal with anyone but her! She is an asset to your company in so many ways! More

by Tori
Recommend Dealer
Yes
Employees Worked With
Dawn
Dec 12, 2019 -

Baytown Ford responded

Tori, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baytown Ford. We look forward to your next visit! Take care!

December 09, 2019

Great overall experience, one of the most seamless car buying experience. Will most definitely buy from Baytown Ford in the future. This is the dealership I will be recommending to friends and family More

by ioupton
Recommend Dealer
Yes
Employees Worked With
Lee / Cory
Dec 11, 2019 -

Baytown Ford responded

Hi Ioupton, thank you for taking the time to leave a review for us at Baytown Ford. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 06, 2019

It was the easiest purchase of a vehicle I have ever experienced. Joey Garcia was a tremendous help in picking out the perfect vehicle!!!!! Highly recommend Baytown Ford. More

by whiteshannon46
Recommend Dealer
Yes
Employees Worked With
Joey Garcia #1 salesman
Dec 11, 2019 -

Baytown Ford responded

Whiteshannon46, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

December 03, 2019

Well I bought my truck new in 2017 and when it was time to get it inspected I couldn't because the device was broke and I had to spend my money and use my extended warranty cause I was sold a broke truck. More

by Aspence82
Recommend Dealer
No
Employees Worked With
N/A
Dec 09, 2019 -

Baytown Ford responded

Hi there, I would like to get some more details about your experience with us. Please contact our manager at (855) 760-2180 so we can make your experience a positive one.

November 17, 2019

Kelton was very professional and knowledgeable and remedied any concerns I had including previous problems with the service dept. he explained all the new functions the new truck had More

by Breed25
Recommend Dealer
Yes
Employees Worked With
Kelton
Dec 04, 2019 -

Baytown Ford responded

Hi there, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2019

Y’all did awesome. Love bringing my trucks to y’all. So helpful and friendly people. Always recommend y’all to my friends. Thank y’all so much. More

by crystal.guillory
Recommend Dealer
Yes
Employees Worked With
Mexican guy.
Dec 04, 2019 -

Baytown Ford responded

Hi there, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 06, 2019

David/Service dept was on top of it. 6.0 hr labor job, and got my truck out ASAP. The hard to swallow pill was the price, but it was a big job. Just glad to have my truck back so I can make $$. More

by Sljmeyers
Recommend Dealer
Yes
Employees Worked With
David
Dec 04, 2019 -

Baytown Ford responded

Hi there, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2019

Oil Change and Rotation As always, service is excellent and speedy. I've never had an issue with any service there. Nice waiting area. It's the only place I take my vehicle More

by cptairborne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Pajak
Dec 04, 2019 -

Baytown Ford responded

Hi there, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2019

Loud noise behind my glove compartment Excellent service! They got my car fixed quickly. Your shuttle service was excellent, taking me home and picking me up when my car was ready. Dawn Paj More

by Bk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Pajak and the shuttle driver (I didn’t catch his name). Both were excellent.
Dec 04, 2019 -

Baytown Ford responded

Hi there, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2019

Very worst & rude service staff ( my experience) I brought a new expedition from Baytown Ford and it is having touch screen issue after 6 months, screen not responding, approached Baytown ford for ve More

by Ford Complaint
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service manager, service director
Dec 05, 2019 -

Baytown Ford responded

Ford Complaint, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to Craig Chaudoin at (855) 760-2180. We look forward to hearing from you.

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