Baytown Ford

Found truck I wanted Sunday night on internet. Called next morning when they opened to verify vehicle was still in stock and set up time to visit dealership that afternoon. Drove 200 miles to Bayt Called next morning when they opened to verify vehicle was still in stock and set up time to visit dealership that afternoon. Drove 200 miles to Baytown Ford and truck was waiting for me to test drive. Salesman James Fleener was a pleasure to work with and his wife Michelle in the Finance Dept did an excellent job processing all my paperwork. Drove home a couple of hours later in my new truck! PS: I called the young lady in the Baytown Title Office a few weeks later about my plates. I live in a different state and had the vehicle registered in my home state. She said the plates had just arrived and she would overnight them to me. Fantastic service! When I need a new vehicle I will definitely head to Baytown Ford. More

Gelmar has always taken care of business thank for the quick and easy purchase in and out. quick and easy purchase in and out. More

After speaking with them on the phone I headed to Baytown Ford to find the truck ready to drive and the paperwork ready to close. The trade in was above my expectations and the entire process took less than Ford to find the truck ready to drive and the paperwork ready to close. The trade in was above my expectations and the entire process took less than an hour. Great car buying experience. More

Their staff is trained to be transparent and efficient. I had found a mustang on their website that I was interested in purchasing. I set up an appointment on that very same day. The purchase was so smooth I had found a mustang on their website that I was interested in purchasing. I set up an appointment on that very same day. The purchase was so smooth and quick without any surprises. Well the only surprise was that I was in and out in less than 2 hours. I’ve never experienced a quicker car purchase. More

Don’t waste your time. Found a used vehicle we wanted and had to call multiple times to get information. Was told a deal was made while we were waiting on information, so w Found a used vehicle we wanted and had to call multiple times to get information. Was told a deal was made while we were waiting on information, so we were out. Then the deal fell through and we were back on. Got the buyers order and found out that $2800 is added to all vehicles for windows, tires and wheel protection. So unless you are willing to spend $2800 more than the posted price + TTL + standard fees Don’t waste your time. More

Great customer service. Very knowledgeable sales staff, very easy transaction. Will continue to recommend this dealership. Very knowledgeable sales staff, very easy transaction. Will continue to recommend this dealership. More

My experience at Baytown Ford was the best! Fast and smoothly handled by competent staff. Everything was outstanding. I am a happy customer and will refer friends and family without hesitati Fast and smoothly handled by competent staff. Everything was outstanding. I am a happy customer and will refer friends and family without hesitation. More

I'm 70 years old and have bought many vehicles in my time. This experience at Baytown Ford was the best, fastest, and smoothest I've ever had at any dealership. When the time comes, we'll be back. Highl time. This experience at Baytown Ford was the best, fastest, and smoothest I've ever had at any dealership. When the time comes, we'll be back. Highly recommend Baytown Ford and Gelmer. More

Gelmer took care of me, was excellent through the process. Probably the best car buying experience I have had, would highly recommend him to anyone looking to purchase a veichle. process. Probably the best car buying experience I have had, would highly recommend him to anyone looking to purchase a veichle. More

Enrique Martinez took care of, helped out, was not pushy on the sale, simply wanted to make sure we find what we were looking for. Above and beyond service. on the sale, simply wanted to make sure we find what we were looking for. Above and beyond service. More