Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Baytown Ford

Baytown, TX

Overview
Reviews
Vehicles
4.5
284 Reviews
Contact Dealership

4110 Hwy 10 E

Baytown, TX

77521

Directions

By Type

Showing 284 reviews

August 10, 2025

This is our second time purchasing from Baytown Ford. I would recommend them to anyone, very friendly staff all around. They made the buying process seamless and treat you like a valued customer. Will de More

by Justin J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gelmer Velasquez
Report | Print
Aug 12, 2025 -

Baytown Ford responded

Your satisfaction is our priority, and we are so glad to hear we delivered. Thanks for sharing your experience with us!

August 04, 2025

This was the most awful experience I have ever had in my life I would never wish this on my worst enemy More

by Michael Tanner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Salesman is no longer working there
Report | Print
Sep 08, 2025 -

Baytown Ford responded

We’re truly sorry to hear that your experience was so disappointing. This is absolutely not the level of service we strive for, and we sincerely apologize for any frustration or inconvenience caused.

July 26, 2025

The people are very nice. This is my third truck to buy from Baytown Ford. I will suggest that you go here to buy a vehicle. The sales people are very knowledgeable about the More

by cn9123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon, Gavin
Report | Print
Jul 29, 2025 -

Baytown Ford responded

Hi there, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 11, 2025

Simple process, we explored all options, didnt feel rushed and got into a much better vehicle for us and they were very patient with me being indecisive. Lots of options but they didn't make it overwhe More

by iangreg522
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jul 15, 2025 -

Baytown Ford responded

Hi there, thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

July 11, 2025

This dealership is not truthful, and I have had to pay out-of-pocket for the mistakes and all they gave me was excuses as to why they made this mistake. More

by pawpawmcelroy
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelina Felix
Report | Print
Jul 15, 2025 -

Baytown Ford responded

Pawpawmcelroy, we regret to hear that you had this experience with us. Here at Baytown Ford, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (855) 760-2180 to discuss ways we can better serve you in the future.

July 10, 2025

Gelmer was an amazing salesman. Met my expectations and worked with me to fulfill my needs accordingly. I will definitely be coming back to Baytown ford in the future! More

by coryjledet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gelmer in sales and Abraham in service
Report | Print
Jul 12, 2025 -

Baytown Ford responded

Cory, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

June 21, 2025

Gelmer at Baytown was great. No haggle just straight to business offering a great price. . More

by djdc123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gelmer
Report | Print
Jun 24, 2025 -

Baytown Ford responded

Hi there, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2025

They are a great company to work with . The sales representative are excellent . I would refer them to any one More

by tdwt38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa
Report | Print
Jun 18, 2025 -

Baytown Ford responded

Hi, we are so pleased you enjoyed your visit to Baytown Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2025

It was a great experience. It just took a long time to get it done. More

by rutztimothy37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beau Levine
Report | Print
Jun 11, 2025 -

Baytown Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

May 19, 2025

Beau was my salesman and he did a great job helping us out Thank you for the hospitality we will be back for our next vehicle More

by bkmartin80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beau L
Report | Print
May 22, 2025 -

Baytown Ford responded

Hi there, thank you for taking the time to let us know how we did. I If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
3
4
5
...
29