Baytown Ford - Service Center

My oil change was completed efficiently and payment thru dealer app link was very easy. dealer app link was very easy. More

The service personnel kept trying to find out why my 2021 EcoSport kept dying on me until they finally discovered a loose wire with the fuel pump modulated. I purchased it 04/21/21, at another dealership, an EcoSport kept dying on me until they finally discovered a loose wire with the fuel pump modulated. I purchased it 04/21/21, at another dealership, and Baytown Ford was closer to my home; I took it in the first time on 4/26, then again on 4/30, when I picked it up 5/3, it had a lot more miles on it than I was expecting, trying to get it the check engine , etc. lights to come on. When I picked it up, Mr. Elizondo said they had found the loose wire. I will continue to use this dealership…the don’t give up More

Place is not trust worthy. Had a recall on my truck FSA 19n01 but due to a branded title I have to pay for myself (that’s fine) but instead of charging me the 2.2hours of labor that is written on the FSA f 19n01 but due to a branded title I have to pay for myself (that’s fine) but instead of charging me the 2.2hours of labor that is written on the FSA from Ford the are charging me 6. We won’t be using Baytown Ford again for our future car purchases More

Excellent service. I appreciate Joey’s adherence to Covid precautions as well as his help with the locking key for my lug nuts. He made sure I was informed about recalls and arranged to have that work comple precautions as well as his help with the locking key for my lug nuts. He made sure I was informed about recalls and arranged to have that work completed. Appreciate his friendly and professional service. More

Very satisfied with the interaction of them service team and the work performed on my truck. Communication was good and timely, was informed of appointment and when service was done. and the work performed on my truck. Communication was good and timely, was informed of appointment and when service was done. More

Baytown Service Department get 5 stars from me.Sales...a Baytown Service Department get 5 stars from me. Sales...a 3 on a good day. It is what it is. Service always goes above and beyond. Baytown Service Department get 5 stars from me. Sales...a 3 on a good day. It is what it is. Service always goes above and beyond. More

Please read my Yelp review. I was not satisfied at all with my trip to the service Dept in BAYTOWN Ford. Ford has a national recall on there f-250 and 350 fleet that they have been knowing about and yet t with my trip to the service Dept in BAYTOWN Ford. Ford has a national recall on there f-250 and 350 fleet that they have been knowing about and yet they still sold me a high priced truck, over 80k ! And now it’s breaking down with only 50k miles on it! Unbelievable! More

My car seems to be good after worked on at the dealership. I’ve been a couple times and both times my car runs good. This last time was not so fun because it took a month to get my car back which dealership. I’ve been a couple times and both times my car runs good. This last time was not so fun because it took a month to get my car back which now I have to pay a heavy rental car fee. I don’t think I should have to pay it because it’s not my fault that your behind. More

xxxxing horrible wanted me to leave it there for a month just because they were backed up on engine work took it up to crossby ford had it in within two days calling me back to let me know what was going on just because they were backed up on engine work took it up to crossby ford had it in within two days calling me back to let me know what was going on never again baytown ford More