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Big Star Buick GMC
Baytown, TX
572 Reviews
THANK YOU FOR CHOOSING BAYTOWN GMC BUICK
The team at Baytown GMC Buick would like to welcome you to our dealership in Baytown, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Baytown, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Baytown count on the high-quality vehicles and services found at Baytown GMC Buick, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
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Verified Customer
Helpful April 25, 2024
Good dealership djdjdjjddjdjdjd disuse did did di d d d d d d d de d d d d d de d d More
by riverachris682
Employees Worked With
April 24, 2024
I am very pleased with the attention and dedication given by the service advisor to me even though I came in without an appointment he did everything he could to return my truck in a timely manner. I give hi by the service advisor to me even though I came in without an appointment he did everything he could to return my truck in a timely manner. I give him all 10 on my survey. More
by LUSIANO.GARCIA
Employees Worked With
Tim Day
April 20, 2024
Every employee at this dealership is well informed. any question I had there was an answer and informed me of every step we were taking. I would recommend this place to all my family and friends any question I had there was an answer and informed me of every step we were taking. I would recommend this place to all my family and friends More
by Karen Montemayor
Employees Worked With
Alex Rivera
April 18, 2024
While a was visiting Texas, my engine light came on, so I decided to take my car for a repair to this service center. They promised that my car will be ready in a couple of days. The next day after the drop decided to take my car for a repair to this service center. They promised that my car will be ready in a couple of days. The next day after the drop off, I received a call letting me know that they did not have the replacement part (turbocharger) and didn’t know when it was going to be available. Since the car was not drivable I had to leave the car there. When I was already on my way home to Chicago, I received a call that my car is ready. I had to drive back to Baytown, pick up the car and drive back to Chicago. On the way back the engine light came back again and the car started to loose power, so I decided to take the car to a GMC service center in Chicago. I ended paying $230.00 for the diagnostic and an estimate of $1,550.00 for the repairs. The most disturbing and frustrating was to heard that the problem was caused because the Big Star Buick GMC didn’t replace the turbocharger correctly, and I have to pay out of my own pocket which it was unfair. More
by Hanif Mohammed
Employees Worked With
Victoria and Manager
