In Sept, I was looking for a late model red Ford F-150, 2 WD. I found one on Baytown Hyundai's website so I began an online conversation with a sales person. I live about 5 hours away, so I wanted to be sure it was what I wanted before I drove to Houston. I specifically asked if it had Sirius radio and was told Yes. The next Saturday, I drove to Houston and made a deal on the truck. As I left in the red F-150, I tried to tune to Sirius. It wasn't there. I immediately called the sales person I had used and she sounded genuinely surprised. Apparently, she didn't actually check before she told me it had Sirius. I told her I was turning around and we would have to undo the deal. She called back in a few minutes and said she was looking at Sirius add-ons on Amazon and they were available up to $100. She told me they would pay to have it added. With that promise, I turned around again and headed for home. When I got home, I got on the Internet and discovered she was looking at devices that could be added when the vehicle was 'Sirius-ready', which my truck wasn't. My truck had to have a different device installed that would make it 'Sirius-ready' as well as the devices she had looked at. I called an auto audio/video shop and got a price, installed, of almost $500. I called Crutchfield and found the hardware for $349, without installation. I sent her the written info from the audio/video shop and Crutchfield and asked her to verify the amounts by checking with some shops in Houston. Later she called me and said the would up their offer of payment to $200 and that they were "trying to be fair". I asked her if she really thought that was fair and that I wasn't trying to be difficult...I just wanted what I was told...the truck with Sirius. At that point, her boss - who had apparently been listening - jumped in and angrily said they "were already losing money and weren't going to pay any more". I reiterated to him that I was told in writing (email) that the truck had Sirius before I drove several hours to buy it and all I wanted was what I was told. (Why was he angry with me? It was his sales person that had messed up.) He, again angrily, said he would reimburse me the $349, which meant I would either have to install it myself or pay someone to do it. But I agreed just end the nightmare. I ordered the items from Crutchfield and faxed the invoice to the dealer. It took 5 weeks and several phone calls and emails to get reimbursed.