My saleswoman Jeanetta made my purchasing experience absolutely seamless! We test drove the truck I'd seen online, while the GM checked out my trade. As soon as we sat down to talk numbers, she calmly asked me what I would like to get for my trade. I told her, she walked over to the GM and spoke to him briefly and then waved me over. They gave me exactly what I was asking, as well as came down to the price I'd offered for the new vehicle. It literally took longer for them to detail my new truck than it did for me to test drive, discuss the finances, and close the deal (which wasn't long at all). Does that mean that I may have left "money on the table"? Who knows? But what I DO know, is that both parties walked away... satisfied that a good deal had been struck. Couldn't be more pleased with my experience!