Beaman Toyota

The salesman was great very nice and very helpful. The finance guy did not listen when I said I wanted to get a new tag he said transfer is cheaper and kept pushing for it. This is about to be my th The finance guy did not listen when I said I wanted to get a new tag he said transfer is cheaper and kept pushing for it. This is about to be my third drive out tag on a 50k car that I cannot get a real tag for the receptionist Joan has an attitude and every time I have needed a tag says that it takes 3 months for a drive out tag and the state is 3 months behind on your tag and everyone else's and there is nothing I can do but give you another drive out tag if you need it. Let me know if you need one. Who the xxxx would not need a drive out tag on their vehicle?!?!? She is rude and does not care about the problem then when I asked a manager, she said she doesn't answer her phone ever. Why does she still have a job? Then I called back got a very polite receptionist named Miss Mary and said call back about 8:15 and gave me the name of a different Manager to ask for. This is an ongoing issue, and no one should have to deal with this much xxxx after buying a car. I will call back at 8:15 and hopefully resolve this. I will also be filing formal complaints and hiring a lawyer and calling all news stations if needed. Hopefully the manager today can fix the issue that has been a four-month long problem with no end in sight. The county clerk has also said if they drive up here in the county I live in only an hour away this can be fixed the same day. Which is even more ridiculous that it only takes that to fix the problem. More

I had a great experience at Beaman Toyota! Paul East provided outstanding customer service from start to finish. I was quoted a lower price by another mechanic for replacing my spark plugs, an Paul East provided outstanding customer service from start to finish. I was quoted a lower price by another mechanic for replacing my spark plugs, and Paul matched their price without any hassle. That made me so happy because I was able to have the work done at the dealership without having to drive somewhere else. Paul was friendly, helpful, and made the whole process easy. It’s clear that he genuinely cares about his customers and goes the extra mile to earn their business. I really appreciate the excellent service and will definitely be back. Highly recommend Beaman Toyota, especially if you get to work with Paul! More

BEWARE--We agreed on a price--doing online deal--once we showed up at dealership we were told that the car that I was promised was more than $1000 more. The salesman knew what the 'out the door' price was- showed up at dealership we were told that the car that I was promised was more than $1000 more. The salesman knew what the 'out the door' price was---and once we were there Davis Earvin in finance. Sales manager then decided to barrage me with texts telling me how wrong I was. If there was a difference it was between what the salesman told me. Salesman said he had the vehicle on ground...and said come in and they would match the deal--which I had sent them. Bad business here...be careful. More

Dealership is clean attractive and has a punctual staff both myself and my husband purchased Toyotas from Beaman in 2022. A Rav4 ( new) and a fabulous Avalon (Limited) slightly preowned. They do not make t both myself and my husband purchased Toyotas from Beaman in 2022. A Rav4 ( new) and a fabulous Avalon (Limited) slightly preowned. They do not make these elegant beasts any longer which is a shame. Lots of inquiries re purchasing this car! Megan was my Service attendant. She has an exceptional knowledge of Toyota's and a wide range of other cars / makes and models including odd ones like Saab and other premier ones like Aston Martin etc -she is a car enthusiast -we hit it off really well as I am the same! More

Had great interaction with Service Advisor Josh Racine. He successfully helped me file a warranty claim on my RAV4. The 2 appointment process was seamless: Appointment 1 - diagnosis, file claim, order pa He successfully helped me file a warranty claim on my RAV4. The 2 appointment process was seamless: Appointment 1 - diagnosis, file claim, order parts. Appointment 2: install parts. Appreciate the service with a smile from Josh. Thank you. More

horrible service, charging for unnecessary services that is not needed and extremely expensive. They never stick to their own words about warranty, totally useless, it’s a total scam, never coming here agai is not needed and extremely expensive. They never stick to their own words about warranty, totally useless, it’s a total scam, never coming here again. definitely don't recommend anyone else to come to this place to either. They definitely know how to steal your money More

Reference on-line order T41085002474451 & T41085002999800.  I try to support local business when I can, but Beaman Toyota (parts dept) will not one of them moving forward.  The customer has a T41085002999800.  I try to support local business when I can, but Beaman Toyota (parts dept) will not one of them moving forward.  The customer has a better chance of locating Jimmy Hoffa and Amelia Earhart than getting the Parts Manager to respond to emails and phone calls.  I'm up to 4 emails and 6 phone calls that all go to VM and still no response or any idea if/when I'll get my parts.  This issue has happened both times I made on-line orders here.  Is this an example of the great relationship built on trust, transparency, and world-class service Beaman Toyota lauds on their website?   More

Just bought a $26k used vehicle and within minutes off the lot the engine light and the oil light came on and we got stranded. Got to love it. the lot the engine light and the oil light came on and we got stranded. Got to love it. More

Update: After writing reviews on several platform, I was provided an email to contact at Beaman. I emailed Chris Teller and he resolved the issue in a matter of hours. I don't understand why I wasn't provid provided an email to contact at Beaman. I emailed Chris Teller and he resolved the issue in a matter of hours. I don't understand why I wasn't provided his contact information from the beginning instead of leaving several message and being told someone will contact me. I recently had a transmission flush performed at Beaman Toyota, and shortly after the service, my husband noticed fluid leaking from my vehicle. Unfortunately, I was out of state at the time, so I had to take it to another Toyota dealer near my location. They confirmed the issue was related to the prior service. A plug was not put properly back on. Initially, Beaman Toyota assured me they would take care of the problem. However, once the repair was completed by the other dealership, Beaman stopped returning my calls and never followed up as promised. I’m extremely disappointed with the lack of accountability and follow-through. I expected more from a dealership that claims to value customer service. More

Had a service appointment on 07/31/25 to bring 2021 Camry in for Airbag recall. Eric Heflin was a great help as our Service Advisor. The service technician discovered we had a nail in our rear tire and repai in for Airbag recall. Eric Heflin was a great help as our Service Advisor. The service technician discovered we had a nail in our rear tire and repaired it so we were in great shape to head home. We appreciate the prompt service and the courteous staff in Beaman Toyota Service Center. The waiting room is very comfortable, modern, and provides water, coffee, and other amenities to customers. Eric kept us informed regarding our car’s progress and let us know right away when our car was ready to drive home. More